Helfman Ford - Stafford

Fast professional service I have been coming to Helfman Ford for over 10 years. I have always received professional, courteous, and excellent services. Never have I had a comp I have been coming to Helfman Ford for over 10 years. I have always received professional, courteous, and excellent services. Never have I had a complaint about work performance. More

Worst seller I dont know the other sellers but BourboDorsey is fake liar rude and indicent never ever shop with him i van not understand how this kind of people st I dont know the other sellers but BourboDorsey is fake liar rude and indicent never ever shop with him i van not understand how this kind of people still around More

Trustworthy, fair, friendly I have been buying cars from Helfman for nearly 30 years. They are professional, they give a fair price, and they are easy to work with. The General M I have been buying cars from Helfman for nearly 30 years. They are professional, they give a fair price, and they are easy to work with. The General Manager, Jeff Smith, sold me an new Aerostar in 1989. My service advisor, Robert Blakey, has been taking care of me for at least 10 years and he goes out of his way to make sure my service is done properly. All my family and friends have cars from Helfman, both new and used. More

Great truck at a great price Showed up without looking at the inventory (oldschool) . I was at dealerships all day and helfman was the final destination. Worked with Marc Price a Showed up without looking at the inventory (oldschool) . I was at dealerships all day and helfman was the final destination. Worked with Marc Price and he was great. I gave him the pmt I need to be at and what I had done. He found me a truck a few bucks over ,but the truck was more bells and whistles then I was initially looking at and he got me in just over the mark .2016 F150 Laramie 4x4 fully loaded and certified . Financing was a breeze and it was a comfortable process. I was a first time buyer there will go back and send friends and family. More

Great place to buy a truck Helfman Ford makes the buying experience pleasant and painless. John Williamson, was very responsive and prompt. Unlike other sales people he never tr Helfman Ford makes the buying experience pleasant and painless. John Williamson, was very responsive and prompt. Unlike other sales people he never tried to push us into buying. He took his time to demonstrate all the features of the truck. More

Best Buying Experience Ever! Kenny provided an awesome buying experience! He is such a pleasure to work with that I sent a colleague that was looking for a vehicle over to see hi Kenny provided an awesome buying experience! He is such a pleasure to work with that I sent a colleague that was looking for a vehicle over to see him. Kenny is very knowledgeable about the vehicles he sells and took time to go over all of the features of the vehicle before I left the dealership. I must say that at the age of 58 I have purchased a lot of vehicles in my life. Buying from Kenny was by far the best buying experience that I have ever had. I will continue to refer friends to him and will definitely return to buy from him the next time I need a vehicle. More

Outstanding customer service I initially contacted your dealership as I was interested in the Ranger (So much so that I drove one at a demo in N. Houston). As I had a Tundra I a I initially contacted your dealership as I was interested in the Ranger (So much so that I drove one at a demo in N. Houston). As I had a Tundra I also wanted to look at the F150. Ryan was my contact and I have emailed him over 10 times with various queries and called multiple times. I looked at Joe Myers Ford (To compare the deal presented - they are horrible, btw. More info available upon request). Ryan pointed out that the F150 while larger, had many of the features of the Ranger, and that the 2018's were discounted besides. This occured in early December. I looked at Cheverolet's, Ram's (Which ride better, although the F150 is very good. Ram's are also more expensive), and Toyota. I had nearly decided on a Ranger (I like the size pretty well, but at 6'3" they are more constricted in feel - and I would prefer the seat to go back a bit more. The rear seats would be usable for storage for the most part, but are not comfortable for people. Rangers do have prettier body work, but are also mostly steel). I took my wife by to drive the F150, and she liked the way it drove better than any other brand/model. (So did I - the Ram is a close 2nd but the size is huge). The deal Ryan presented was the best with the greatest possible savings for me, he invariably was polite and helpful even when I kept going back with more questions, with no sales gimmicks of quoting one price and when you get there to obtain said price you had to finance for long term and high interest rate (See Joe Meyers Ford for this). When we finally determined we wanted a sport model F150, he showed us the colour choices you had (These were all 2018 - I looked briefly at 2019's if your wondering) and had the additional accessories desired dealer installed - bed liner and tie down hardpoints). Very pleased with the truck - the seats are better than I thought and the amount of space is much greater than my old Tundra, even though the overall size is nearly identical. When we did the financing (Forgive me, but I don't remember his whole name) he too was exceptional. When I bought the Tundra it was a special order but even so it took several hours of waiting for the paperwork to be completed and they tried hard to sell the various extended warranty items. He presented it as a good idea but there was no heavy pressure to buy them, which we appreciated. The next time I need a car I will contact Ryan Tijerina at Helfman Ford. More

Regular updates What I like about Helfman, I regularly recieved updates pertaining completion date. Joe Lopez would regularly send e-mail with what phase was complete What I like about Helfman, I regularly recieved updates pertaining completion date. Joe Lopez would regularly send e-mail with what phase was completed with the target completion date. More

The Joy of Car Buying Marcus Warren was extremely helpful and made the whole experience painless and speedy. He went above and beyond my expectations while maintaining a c Marcus Warren was extremely helpful and made the whole experience painless and speedy. He went above and beyond my expectations while maintaining a courteous and friendly demeanor. He even offered an after-sale tutorial to make sure that I understood how to operate the high-tech aspects of my new vehicle. A+ More

PURCHASE OF NEW F-150 AND EXPEDITION I had the greatest experience in purchasing two vehicles on the same day at Helfman. Mr. Enoch Murphy is the most knowledgable and experienced sales a I had the greatest experience in purchasing two vehicles on the same day at Helfman. Mr. Enoch Murphy is the most knowledgable and experienced sales agent that i have ever met in my years of buying automobiles. He had the patience throughout the entire three month process of waiting on me. But at the end he was still a person i would deal with at any time. He was never pushy or tried to sell us something we did not want. Mr. Murphy did such a wonderful job in taking care of both my wife and I on our new purchase. He served us with the utmost high standards you could ask for. All parts of the purchasing process went seamless without any headaches. He is our hero. More