Helfman Ford - Stafford

Service work Great service department, always take great care of me and my truck. Robert and Doug have always been on top of any issues I my have with my vehicle a Great service department, always take great care of me and my truck. Robert and Doug have always been on top of any issues I my have with my vehicle and get the vehicle back to as soon as possible. More

I never mind taking my cars into your Shop for Regular Maintence and/or Repairs.- That’s because your Service Staff, Mechanics have been Very Helpful & Nice to me. Would like to also mention; Mr. Ritti Maintence and/or Repairs.- That’s because your Service Staff, Mechanics have been Very Helpful & Nice to me. Would like to also mention; Mr. Rittiman has Always been a person anybody can depend on!! More

Great experience and service in every department that helped me to find my new truck, finance it and quickly get it set up for me helped me to find my new truck, finance it and quickly get it set up for me More

Bad Customer service I was warned by friends about using this online service. Of course, the nightmare came true. After they got my deposit, the communication ceased. Suc I was warned by friends about using this online service. Of course, the nightmare came true. After they got my deposit, the communication ceased. Sucks More

Helfman Ford was very courteous and kept me informed on my car's service. They fixed the problem promptly. They were professional and on time. my car's service. They fixed the problem promptly. They were professional and on time. More

Well, where to start. Been a return multiple vehicle buyer here for years and had a terrible service experience last week, after towing it to helfman from across town. Took 3 days just to look at it an buyer here for years and had a terrible service experience last week, after towing it to helfman from across town. Took 3 days just to look at it and 4 to repair. Then talked to sales about trading it in for a new expedition max listed at 76k and got a whpping 2500 off. I have gotten three offers from other dealers for the exact same vehicle with over 12k off and 35k trade in opposed to the 25k you offered on a 2 year old vehicle that i purchased from you the same time i purchased an f150. After purchasing 6 vehicles from you, Say good bye to my business. Insulting and complete disregard from my historic loyalty. More

Quickland service was quick The oil change for my Fusion was quicker than expected and was done well and in less time than I was initially told it would take The oil change for my Fusion was quicker than expected and was done well and in less time than I was initially told it would take More

The Way It Should Be Every person I interacted with at Helfman, from entering their lot for the first time to driving out with my new vehicle, was helpful and professional Every person I interacted with at Helfman, from entering their lot for the first time to driving out with my new vehicle, was helpful and professional. At so many other dealers, it feels like your value relies solely on your decision to purchase or not, but at Helfman I felt like they really cared if I felt I was making the right decision. This is how it should feel everywhere. More dealers could learn from the example set by Helfman. More

Drove from Portland Texas to buy my new Ford Brock is my salesman, he handled everything by phone for me, sent pictures, and numbers. He made the dealerships here in Corpus Christi scratch their Brock is my salesman, he handled everything by phone for me, sent pictures, and numbers. He made the dealerships here in Corpus Christi scratch their heads and say no way he can make that kind of deal, the dealership in San Antonio said can't match that , go buy from him. It pays to make a few phone calls and save a few thousand dollars, Thank you very much Brock for your Excellent Service. Chuck west. More

Appreciation of quicklane service I made a visit last month and had efficient and good help . Attention to my car was quick and people were pleasant and friendly as well. I made a visit last month and had efficient and good help . Attention to my car was quick and people were pleasant and friendly as well. More