4,126 Reviews of Heiser Toyota - Service Center
Dent Removal VIP I have given five stars for the remarkable service during an anxious time for me. Joe the service manager was even so kind to reassure me during the I have given five stars for the remarkable service during an anxious time for me. Joe the service manager was even so kind to reassure me during the dent removal process. The service advisor was sure to give me a loaner vehicle the day before. Also, he was very thoughtful and showed me to the free coffee and comfortable waiting area. A complimentary car wash kept my vehicle salt free when I left the dealership. All good, no worries. I like the Heiser Toyota way! More
Service I love the convenience of the shuttle and the friendliness of the shuttle drivers. Had to drop off my truck for 10,000 mile service, did so early, too I love the convenience of the shuttle and the friendliness of the shuttle drivers. Had to drop off my truck for 10,000 mile service, did so early, took the shuttle home and found out they got my truck done early. I was able to arrange for the shuttle to pick me up later so as to maximize my work time. I love that! More
Customer Service at Heiser Toyota Outstanding customer service! I was originally in the Audi family. They didn't care about the customer. Heiser Toyota cares about the customer. I am v Outstanding customer service! I was originally in the Audi family. They didn't care about the customer. Heiser Toyota cares about the customer. I am very glad I switched from Audi to Heiser Toyota. More
very professional Everyone was pleasant and professional. The waiting area is outstanding. Very clean also. The communication was spot on about time and work done. The Everyone was pleasant and professional. The waiting area is outstanding. Very clean also. The communication was spot on about time and work done. The free car wash was the cherry on the sundae! More
Maintenance Took my car in for routine maintenance. I was greeted right away and Pat P came out to talk to me and make sure I was being taken care of. Thank you Took my car in for routine maintenance. I was greeted right away and Pat P came out to talk to me and make sure I was being taken care of. Thank you so much! More
Fantastic As always, everything went as expected. Chue Lee took very good care of my needs. Was fast and very friendly. I have told friends and family how wo As always, everything went as expected. Chue Lee took very good care of my needs. Was fast and very friendly. I have told friends and family how wonderful it is to work with Toyota. More
Everything done just like they said it would be. The repairs are always solid and they are very courteous. I have purchased three Camrys from Heiser and have been very pleased with all of them. The repairs are always solid and they are very courteous. I have purchased three Camrys from Heiser and have been very pleased with all of them. More
professional and outstanding Professional service technicians; customer service oriented; great waiting area; speedy service; provided me with list of items to be checked while se Professional service technicians; customer service oriented; great waiting area; speedy service; provided me with list of items to be checked while servicing my vehicle and provided me with check list of inspected items More
Customer satisfaction oriented The appointment went quick, they knew what they were doing, had the parts ready, could have gone better. There were covers on the roof rails that were The appointment went quick, they knew what they were doing, had the parts ready, could have gone better. There were covers on the roof rails that were missing that everyone missed when vehicle was delivered. After a week, this was discovered by me when I was investigating a kayak rack. I called Jorgo, he ordered the covers for me. When I arrived, they were ready. There was no charge to me and the appointment went quick. Thanks to Jorgo and parts. More
Great service with a smile Taking a car in for service used to be a pain, but the friendly crew at Heiser makes it a real pleasure. I will keep coming back! Taking a car in for service used to be a pain, but the friendly crew at Heiser makes it a real pleasure. I will keep coming back! More