4,176 Reviews of Heiser Toyota - Service Center
Excellent Customer Service Have dealt with many other car dealerships around over the years and Heiser is by far the best I have ever dealt with. I will never deal with any oth Have dealt with many other car dealerships around over the years and Heiser is by far the best I have ever dealt with. I will never deal with any other dealership again unless I move far away. They take customer service seriously. More
Great customer service! Thank you, Dana! I appreciated the flexibility of adding additional services to my appointment and the diligent follow up with me to make sure she got Thank you, Dana! I appreciated the flexibility of adding additional services to my appointment and the diligent follow up with me to make sure she got my answers in time to complete my service by the end of the day. More
Scheduled maintenance I like the professional staff. I appreciate how the service is explained. Thank you for completing the work in a timely manner. I am glad I didn't h I like the professional staff. I appreciate how the service is explained. Thank you for completing the work in a timely manner. I am glad I didn't have to come after work. More
Just scheduled maintenance Although I was just in for tire rotate and oil change, the dealer did a safety inspection and said I'd probably need front brakes at next service and Although I was just in for tire rotate and oil change, the dealer did a safety inspection and said I'd probably need front brakes at next service and maybe tires too. It's nice to get a heads up like this. More
People were friendly and professional I brought the car in mid afternoon, The problem was rapidly diagnosed and parts were ordered immediately. I was given a ride home by a congenial you I brought the car in mid afternoon, The problem was rapidly diagnosed and parts were ordered immediately. I was given a ride home by a congenial young man and told I would be picked up mid morning the next day, which happened. When we arrived at the dealership the car was ready and it ran fine. I appreciated the prompt service. More
Excellent service Service Representative was extremely helpful and attentive to my time schedule which was appreciated. Work done on the car met all my expectations. Wo Service Representative was extremely helpful and attentive to my time schedule which was appreciated. Work done on the car met all my expectations. Would recommend Heiser to others. More
Great service Always a good service when I go there, there's never a bad moment whenever I take my car in to them. The lounge area is always good! Always a good service when I go there, there's never a bad moment whenever I take my car in to them. The lounge area is always good! More
5000 mi service Rav 4 Dana did not understand that my 3yr service agreement covers the tire rotation and charged me. I had to return to the dealer with my service agreement Dana did not understand that my 3yr service agreement covers the tire rotation and charged me. I had to return to the dealer with my service agreement papers and have the finance and service managers get this resolved and credit my account. So why did the happen? More
Superior service! I was in to have some work done on my engine that was to take about an hour. But it took less time than planned, I was able to go about my day sooner. I was in to have some work done on my engine that was to take about an hour. But it took less time than planned, I was able to go about my day sooner. More
Quick & Easy Everything was Great, on time and fast. Check in was courteous and the price with service coupon was very reasonable. I’ve never had any problems at H Everything was Great, on time and fast. Check in was courteous and the price with service coupon was very reasonable. I’ve never had any problems at Heiser. More