4,021 Reviews of Heiser Toyota - Service Center
45,000 scheduled maintenance I really feel that when I get any kind of service at Heiser that they dont just hand me an impressive computer printout at the end of the appointment I really feel that when I get any kind of service at Heiser that they dont just hand me an impressive computer printout at the end of the appointment but they really did the work reflected on the printout. The checklist is also nice to keep for when you may want to re-sell your car, proving it was regularly maintained. More
First visit to Heiser for Service Service was performed and I was in and out in less then 45 minutes. Service waiting area was very nice and comfortable and I was able to get somethin Service was performed and I was in and out in less then 45 minutes. Service waiting area was very nice and comfortable and I was able to get somethings done while waiting. More
Evaluate front end issue after accident I brought my Camry to Heiser because I was having a problem with the front drivers side tire after being involved in a minor accident. I was so disapp I brought my Camry to Heiser because I was having a problem with the front drivers side tire after being involved in a minor accident. I was so disappointed in the service I received. After waiting nearly two hours a service advisor came out and told me I needed new struts. I just had them replaced the week prior, and I told them that when I checked in with the vehicle. He then made me go back to the service area so someone else could explain things to me. It seemed as though no one knew what the problem was and they were guessing. They didn't even bother to take the tire off to look at things and I was charged $89 plus tax! More
Came for a 5000 maintenance. An email and car manual said the oil would be changed at 5000 miles. When I got there man I dealt with said no oil change, booklet and email were wron An email and car manual said the oil would be changed at 5000 miles. When I got there man I dealt with said no oil change, booklet and email were wrong. Why wasn't this corrected to save me a trip? I asked about another issue he wasn't very helpful with. When car was finished and he returned keys, he said come any time for an oil change. So why couldn't it have been done then? I had a half hour drive to get there and this was a bust. More
excellent service On time service and friendly staff. Listened to my needs and did the service requested. Asked for my input on any additional services and followed m On time service and friendly staff. Listened to my needs and did the service requested. Asked for my input on any additional services and followed my needs. More
Very helpful...honest and respectful. They let me know that my problem was covered under an extended warranty from Toyota even after the original had run out. I would have never known. The They let me know that my problem was covered under an extended warranty from Toyota even after the original had run out. I would have never known. They saved me a lot of money by being forthcoming and they completed the job in a timely manner. More
Quick, efficient service Service was completed quickly while I waited. Thorough explanation of what was done was given to me at the end. Would definitely recommend Heiser To Service was completed quickly while I waited. Thorough explanation of what was done was given to me at the end. Would definitely recommend Heiser Toyota More
Service + Outstanding friendly service every time my car is scheduled. Very minimum wait time. The waiting area is very comfortable with coffee or cold beverage Outstanding friendly service every time my car is scheduled. Very minimum wait time. The waiting area is very comfortable with coffee or cold beverages available. More
Express Service - 75,000 mi. Chu gave me a sincere greeting and smile and processed my paperwork and placed my Toyota up for service. He suggested an hour or so and in 50 minute Chu gave me a sincere greeting and smile and processed my paperwork and placed my Toyota up for service. He suggested an hour or so and in 50 minutes I was serviced and driving off. Your staff were cooperative and cheerful. This service and past ones have all been great. More
It was and always is OUTSTANDING!!!! Everyone we dealt with was friendly and knowledgeable.. What a great place. It is always very relaxing and makes you comfortable to deal with the serv Everyone we dealt with was friendly and knowledgeable.. What a great place. It is always very relaxing and makes you comfortable to deal with the service department. More