Heiser Toyota - Service Center

Great job, quick service Did a great job, in fast and service was done quickly. Have never had any problems with the service provided on our last 2 leased cars. Did a great job, in fast and service was done quickly. Have never had any problems with the service provided on our last 2 leased cars. More

12 Month Service The actual service went as expected. The web site system is terrible! When I first scheduled appointment< I did not get a confirmation. When I tried The actual service went as expected. The web site system is terrible! When I first scheduled appointment< I did not get a confirmation. When I tried to reschedule or cancel, the web site did not work. When I tried 'Conract Us', the email recipient was not in the system, When I tried 'Feedback', the email recipient was not in the system. The web site problems create a terrible Customer Service experience. More

oil change and tire rotation appreciative of valuing my time and noting a problem that will require follow up looking forward to returning to the dealership for my future ser appreciative of valuing my time and noting a problem that will require follow up looking forward to returning to the dealership for my future service More

Excellent Customer Service Have dealt with many other car dealerships around over the years and Heiser is by far the best I have ever dealt with. I will never deal with any oth Have dealt with many other car dealerships around over the years and Heiser is by far the best I have ever dealt with. I will never deal with any other dealership again unless I move far away. They take customer service seriously. More

Reliable Excellent, attentive service. I always enjoy the hospitality that is offered in the waiting area. I have not felt pressured to purchase anything more Excellent, attentive service. I always enjoy the hospitality that is offered in the waiting area. I have not felt pressured to purchase anything more than I need at this establishment. More

Awesome people to work with Always a pleasure to do business with. Bought and serviced all my vehicles there since 1989. People I trust, which is rare today. Keep it up! Always a pleasure to do business with. Bought and serviced all my vehicles there since 1989. People I trust, which is rare today. Keep it up! More

People were friendly and professional I brought the car in mid afternoon, The problem was rapidly diagnosed and parts were ordered immediately. I was given a ride home by a congenial you I brought the car in mid afternoon, The problem was rapidly diagnosed and parts were ordered immediately. I was given a ride home by a congenial young man and told I would be picked up mid morning the next day, which happened. When we arrived at the dealership the car was ready and it ran fine. I appreciated the prompt service. More

Scheduled maintenance I like the professional staff. I appreciate how the service is explained. Thank you for completing the work in a timely manner. I am glad I didn't h I like the professional staff. I appreciate how the service is explained. Thank you for completing the work in a timely manner. I am glad I didn't have to come after work. More

Just scheduled maintenance Although I was just in for tire rotate and oil change, the dealer did a safety inspection and said I'd probably need front brakes at next service and Although I was just in for tire rotate and oil change, the dealer did a safety inspection and said I'd probably need front brakes at next service and maybe tires too. It's nice to get a heads up like this. More

Great customer service! Thank you, Dana! I appreciated the flexibility of adding additional services to my appointment and the diligent follow up with me to make sure she got Thank you, Dana! I appreciated the flexibility of adding additional services to my appointment and the diligent follow up with me to make sure she got my answers in time to complete my service by the end of the day. More