Heiser Toyota - Service Center

Great, but a few question It seems like every time I come in I get charged for something different. While the service is always amazing and the people are so nice, it raises q It seems like every time I come in I get charged for something different. While the service is always amazing and the people are so nice, it raises questions. What exactly is covered by Toyota care? One time I get charged for oil and waste disposal the next it’s for filters. Now I am not one to argue since I believe you Gus know what you are doing I just would like to see some consistency in the charges. More

Great service but were running behind Joe in the service department was fantastic. I had an appointment and checked in quickly but informed they were running behind. I had my infant son wi Joe in the service department was fantastic. I had an appointment and checked in quickly but informed they were running behind. I had my infant son with me so that was a bit inconvenient. The service was otherwise well done and explained. the only reason for the 4 stars was having to wait longer for my scheduled appointment More

Quick, friendly service Personal service and quickly done. Oil change and tire rotation done well but a little expensive. Waiting room was well appointed and comfortable with Personal service and quickly done. Oil change and tire rotation done well but a little expensive. Waiting room was well appointed and comfortable with free snacks. More

Great service from Heiser! Very good experience at Heiser Toyota's Service Center! I was taken care of in a timely fashion, with details provided as far as the work that was per Very good experience at Heiser Toyota's Service Center! I was taken care of in a timely fashion, with details provided as far as the work that was performed. More

Excellent Service My experience at the 5,000, 10,000 and 15,000 service interval has been excellent. I especially like the printed car care results for each visit. Th My experience at the 5,000, 10,000 and 15,000 service interval has been excellent. I especially like the printed car care results for each visit. This way I know which items will need service in the future. The staff is very helpful and friendly. Keep up the excellent work. More

Very courteous and polite Everyone was so helpful and polite this is the kind of dealership that makes you fell really good whenever you are going to take your vehicle for any Everyone was so helpful and polite this is the kind of dealership that makes you fell really good whenever you are going to take your vehicle for any kind of service More

Oil change and tire rotation Really great! Staff at Toyota was very helpful and my vehicle was finished in less than an hour. Waiting lobby area was very cozy and welcoming. Really great! Staff at Toyota was very helpful and my vehicle was finished in less than an hour. Waiting lobby area was very cozy and welcoming. More

My first service for my new Sienna The sales and service department personnel are always very courteous and helpful. I love the waiting area while my vehicle gets service and the free c The sales and service department personnel are always very courteous and helpful. I love the waiting area while my vehicle gets service and the free car wash is a great bonus in this snowy, salty weather! More

Outstanding Customer Service I live in Sussex Wisconsin and always travel to Heiser Toyota for my service because they give such excellent customer service and care to my vehicle. I live in Sussex Wisconsin and always travel to Heiser Toyota for my service because they give such excellent customer service and care to my vehicle. The young man that checked me in was quite personable and a very good listener. I like that before they do any major services to the car, they always come and talk to you about what has been required for the safest maintenance of the car. I appreciate that courtesy. I always feel that my car is in the best possible place for service when I come to Heiser Toyota. All the people from The appointment setter to the cashier are all friendly and very personable. I always tell people to go to Heiser if they want to get a great car and great service! More

Happy camper They r accomadating ,professinal and courtious they met all of my needs..I had work done at the body shop and they transferred my car to the dealer fo They r accomadating ,professinal and courtious they met all of my needs..I had work done at the body shop and they transferred my car to the dealer for service. More