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4,075 Reviews of Heiser Toyota - Service Center
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September 10, 2019
Replace Heat Shield The customer service representative was phenomenal. He was very friendly, patient, and willing to explain what work needed to be done on my car. The m The customer service representative was phenomenal. He was very friendly, patient, and willing to explain what work needed to be done on my car. The mechanics did the work quickly, and even while waiting, the seating area is very welcoming and comfortable. More
by VRUS4BOGA
Verified CustomerEmployees Worked With
September 09, 2019
10,000 Mile Service We took our 2019 Toyota Rav 4 in to Heiser for the 10,000 mile service. As usual, they did a stellar job and the vehicle was ready in the time fram We took our 2019 Toyota Rav 4 in to Heiser for the 10,000 mile service. As usual, they did a stellar job and the vehicle was ready in the time frame promised. We will continue to take our Toyota to Heiser for service. More
by SULLY5222
Employees Worked With
Chue Lee
September 09, 2019
Continued good experience Ever since I purchased my Highlander at Heiser, I've never had a bad experience. The vehicle is great and the service is extremely commendable. Ever since I purchased my Highlander at Heiser, I've never had a bad experience. The vehicle is great and the service is extremely commendable. More
by DENNISFROMWISCONSIN
September 09, 2019
Maint Light came on and scheduled for a quick 45 min Check. My Maint. Light on check went great. No issues, just a Tire rotation needed. Rep went over everything after the Service was explained. Thanx Rob My Maint. Light on check went great. No issues, just a Tire rotation needed. Rep went over everything after the Service was explained. Thanx Rob More
by Robert.Nielsen
Employees Worked With
N/A, Chue Lee
September 09, 2019
Excellent courtesy and value. My oil change appointment was a bit longer than usual, more than an hour, which was unusual. And I had to wait a bit at the check-in . Otherwise every My oil change appointment was a bit longer than usual, more than an hour, which was unusual. And I had to wait a bit at the check-in . Otherwise everyone was extremely courteous, clear and helpful, and accepted the coupon that I had. They also still had a part on hand that I had ordered months ago. Very satisfied. More
by MBWINKOWSKI
Employees Worked With
Chue Lee
September 09, 2019
Service takes too long! Brought the truck in for oil change and tire light reset and was told it’s going to take two hours. One of the main reason we stop going there is due Brought the truck in for oil change and tire light reset and was told it’s going to take two hours. One of the main reason we stop going there is due to the service waiting time vs where I can get my oil change elsewhere here and be out in 20mins. More
by SINDYHANG
Employees Worked With
Forgot their names
September 06, 2019
Very Satisfying Service Experience!!! The Service Consultant, Chui Lee was very Professional, Sincere, Honest, and Personable In seeing that my Headlights were repaired in a very timely a The Service Consultant, Chui Lee was very Professional, Sincere, Honest, and Personable In seeing that my Headlights were repaired in a very timely and efficient manner!!..He was even gracious enough to extend to me a 15% Military Discount on my Invoice!!... Excellent service Experience... I will definitely Return to Heiser Toyota for future Services!! More
by CamelotGerry
Employees Worked With
Chue Lee
September 05, 2019
Prompt service. Knowledge of service prvider was good. I am displeased that Toyota Camry XLE has noise level that is unsatisfactory when rear window is opened while driving. Vehicle seems excessively noisy I am displeased that Toyota Camry XLE has noise level that is unsatisfactory when rear window is opened while driving. Vehicle seems excessively noisy and seems to vibrate when rear windows opened. Technician stated this occurred in all Toyota Camry and took me for test ride in another Camry to show. I believe this is a engineering manufacturing defect and if I would have known prior to purchase of vehicle would not have purchased. My other vehicles including my 2014 Honda Accord that I traded did not have this issue. I spent a lot of time and effort researching the Toyota Camry and am not happy with this problem. At this point I would not recommend Toyota Camry to others. More
by MICHAELMOMBERG
Employees Worked With
Chue Lee
September 05, 2019
Excellent customer service I have Always had excellent customer service! Thanks for the reminders! Thanks for taking the time to check in with me Joe Kuckuk! My service person I have Always had excellent customer service! Thanks for the reminders! Thanks for taking the time to check in with me Joe Kuckuk! My service person was kind and courteous. More
by TWARDAUTHOR
September 04, 2019
Very nice place Service was very fast well done and a pleasant experience have been coming to this dealership for quite a while prices are a little high Service was very fast well done and a pleasant experience have been coming to this dealership for quite a while prices are a little high More
by BARBQ
Employees Worked With
Jose mechanic, Dana Schilz
