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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,073 Reviews

4,074 Reviews of Heiser Toyota - Service Center

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October 16, 2019

Heiser Toyota Review My technician, Chue, provided an excellent service to me when I took my car there yesterday to get 4 brand new tires. I completely forgot about my a More

by JYANG512
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Oct 16, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are happy to hear that you had a great experience with our service department, and that everything worked out after a delayed flight! We greatly appreciate your business and look forward to seeing you next time.

October 16, 2019

Long service time Service was great but it took 90 minutes to have oil change and tire rotation done, when i was told it should be 45 to 60 minutes top. So in short I l More

by JANDHCRYE
Recommend Dealer
No
Employees Worked With
Chue Lee
Oct 18, 2019 -

Heiser Toyota responded

Dear Valued Customer, We are very sorry to hear you were not satisfied with your service experience. Can you please private message us your contact information so we can have a manager contact you? Thank you.

October 16, 2019

Good service 5000 mile service and check for anything that needs to be done at this time and also have a good relationship with the dealership every time I see More

by GGRYDER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Garski, Chue Lee
Oct 16, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the 5-star review! We are happy to hear that you've continued to have a great experience with us. We greatly appreciate your business and look forward to seeing you next time!

October 16, 2019

Customer Service I am a new customer and Bob made me feel at peace. He walked me thru the entire process and explained, he earned my trust. Thank you Bob! More

by WRK4JESUSC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Oct 16, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that your first experience with us was great, and that Bob was able to help you out through the process. Thank you for choosing Heiser and we hope to see you again soon!

October 16, 2019

Great Service! They replaced, programmed and laser cut my new key in no time.... in and out the door! Pricier than a generic key, but I'm happy to have, in my pocket More

by 5BURCZYKS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Oct 16, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a great review! We are happy to hear that you had a great experience with our service department. We are always happy to help! Thank you for choosing Heiser and we look forward to seeing you next time. Happy driving!

October 15, 2019

Great service The service that was provided is consistent, friendly and prompt. I use this location because it is convenient, clean and prompt. I would recommend More

by applewhitelorbar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Oct 15, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2019

fast service I did not drop my car off this time but waited at the dealership. The area was comfortable and the time I was told it would take to complete my oil ch More

by w951wh7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Oct 15, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great and efficient experience with us. Thank you for choosing Heiser and we look forward to seeing you next time. Happy driving!

October 15, 2019

Final Free Service Availed ! This was my last free service at the Heiser Toyota dealership. I was not that convinced and satisfied with this service ! Not much of a reason to expl More

by SANJU.IBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hicks III
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Searl
Oct 15, 2019 -

Heiser Toyota responded

We are very sorry to hear that you were not satisfied with your service visit. Can you please private message us with your contact information so our service manager can reach out to learn more about your concerns? Thank you.

October 14, 2019

Routine Service Appt. This was my second visit to Heiser for routine services. If Heiser stays competitive w/their pricing I will return for all of my service needs. The wa More

by CPRIEWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Hintze
Oct 14, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a great review! We are happy to hear that you've continued to have a great experience with us and that you enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future!

October 12, 2019

2017 Tacoma 15K service Painless. Joint is clean. Took a nap. Excellent mechanical service and amenities. Always happy to take advantage of the free car wash. Magazines More

by DAVEEMPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
na
Oct 14, 2019 -

Heiser Toyota responded

Dear Dave, Thank you for the positive feedback! We are happy to hear that you had a 5-star experience with our service department and that you enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future!

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