4,074 Reviews of Heiser Toyota - Service Center
Check in was great, then it took 2 1/2 hours to put in 2 light bulbs for the PS Rear taillight light bulbs for the PS Rear taillight More
Always professional and prompt. The staff explicitly details the cost of the work performed and details future service. The staff explicitly details the cost of the work performed and details future service. More
The service was done within the time frame stated. I had a maintenance required display come on. Tom stated an oil change and tire rotation was required with no additional up sale pressure for other I had a maintenance required display come on. Tom stated an oil change and tire rotation was required with no additional up sale pressure for other services, More
Had a good experience with the purchase of our vehicle. Dealer and repair people really knew their product. Dealer and repair people really knew their product. More
Prompt timely and accurate service despite being overloaded due to a computer glitch Which didn’t tally on line service requests! overloaded due to a computer glitch Which didn’t tally on line service requests! More
The service dept used to be great, but now it’s next to impossible to schedule an appointment and routine maintenance takes 2-3 hours to complete. A oil change or tire rotation can be a whole afternoon eve impossible to schedule an appointment and routine maintenance takes 2-3 hours to complete. A oil change or tire rotation can be a whole afternoon event. More
Had a 2:30 appointment for a tire rotation. Didn’t drive out of the lot until 4:20. No progress update and no verbal summary, just handed the paper at the cashier’s counter. I had to initiate d Didn’t drive out of the lot until 4:20. No progress update and no verbal summary, just handed the paper at the cashier’s counter. I had to initiate dialogue regarding service summary report. More