4,070 Reviews of Heiser Toyota - Service Center
Tom with Toyota was so amazing. They were respectful, communicative and kind. Hands down the best experience I’ve ever had. They were respectful, communicative and kind. Hands down the best experience I’ve ever had. More
Great service. Fair prices. Awesome people to work with! Always trustworthy, and reliable for all of my cars needs. Fair prices. Awesome people to work with! Always trustworthy, and reliable for all of my cars needs. More
I appreciate Toyota Tom for all his time helping me understand my tire issue. The wait was not good but any updates or communication would have been better. understand my tire issue. The wait was not good but any updates or communication would have been better. More
Josh was courteous and professional providing updates on what the problem was with my Prius. Got my car serviced sooner than expected too! Thank you! what the problem was with my Prius. Got my car serviced sooner than expected too! Thank you! More
Service appeared to be faster compared to my last 2 visits and service reps also better visits and service reps also better More
very fast and good quality service. This is the only place I take my Toyota This is the only place I take my Toyota More
Out outstanding service. Kevin and his team are amazing. Their service goes beyond any that I have experienced in many many years. The service I received is very customer ser Kevin and his team are amazing. Their service goes beyond any that I have experienced in many many years. The service I received is very customer service oriented. I was treated like I was the only person they have to wait on. Kaiser should write a manual on how to provide the perfect customer service. I would tell anyone if they have a Toyota or not that they should go to Heiser. More
Every time I come to Heiser Toyota, I am blown away by the professionalism, speed, and quality of care this team provides. As someone who does not have a background in cars, it can be intimidating when a the professionalism, speed, and quality of care this team provides. As someone who does not have a background in cars, it can be intimidating when a problem arises. Each time, a team member will explain it to me and work with me through the process. I’ve never had an issue with getting my car back in a timely manner, in fact, they almost always exceed my expectations! More
New car needed oil change at 10k miles which I didn’t know. Not sure why they gave first oil change at 5k. The sticker for next oil change was at 10k so made an appointment 7:30 am because I’m working in know. Not sure why they gave first oil change at 5k. The sticker for next oil change was at 10k so made an appointment 7:30 am because I’m working in Madison for a month. There I found out oil change was every 10k miles so just got tire rotated. Over 90 minutes for tire rotation with appointment and was late to work. More
Took my truck in for service. They found an issue with a timing cover. I had them do some other things as well. My vehicle was there a little longer than I expected but the wor They found an issue with a timing cover. I had them do some other things as well. My vehicle was there a little longer than I expected but the work got done and I happy with everything. More