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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,071 Reviews

4,071 Reviews of Heiser Toyota - Service Center

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August 29, 2023

Very poor service from the mechanics. I made an appt. Was checked in for an oil change and tire rotation. Josh the service agent kept me up to date about my car. However, it was out of hi More

by KARENLKONICEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime please call our Service Manager Joe Kuckuk by phone at 414-586-7134 or by email at jkuckuk@heiser.com so we can better understand what happened during your experience.

Sep 09, 2023 -

KARENLKONICEK responded

You have all the details to give to the Service Manager. Why would I need to call him. He needs to call me or email me. Apologies would be in order.

August 29, 2023

Tom is a great listener, super personable and always professional. Overall everyone on the team is so nice! More

by yfaouzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 29, 2023

Excellent. We had a problem that needed prompt attention and it was taken care of. Professional and efficient More

by KERRIVANCE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 28, 2023

This is my second time buying a car fr. Heiser Toyota. I find that they are Professional and take time to Explain things to yu. More

by DMNTBUTTERFLY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sate/Manager,Jason L. Sales
Aug 28, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 28, 2023

Great service. Advised to take care of 30,000 mile services. Appreciated advice. Finished in good time. More

by Trucker Joyce
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 28, 2023

I came in to get a tire replaced and the wrong tire was replaced. A week later, the one that was supposed to be replaced is still losing air. More

by Cd0713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
Sep 05, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime please call our Service Manager Joe Kuckuk by phone at 414-586-7134 or by email at jkuckuk@heiser.com so we can better understand what happened during your experience.

August 27, 2023

Great customer service everyone made me feel at home, and that I my truck was in good hands.. More

by T_MCRAYTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Driebel, Matt Foti
Aug 28, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 27, 2023

Service was performed well and at a very good price with an emailed coupon. The staff was very friendly and the work was done very quickly. More

by MaDaHada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 26, 2023

I trust them very much, that is why I only go to the dealership I purchased my RAV4. They are courteous and very efficient. More

by DYANKO62
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Customer service. Very wonderful
Aug 28, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 25, 2023

They started the project on my truck, which other repair shops could not figure out, and worked diligently until the job was completed to my satisfaction. More

by Lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Driebel
Aug 25, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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