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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,072 Reviews

4,072 Reviews of Heiser Toyota - Service Center

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September 08, 2023

From the time I walked in the service rep was welcoming. He understood that I was there for oil change and I had some concerns. He serviced my car and met all my expectations. 😊 More

by carlajagers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 07, 2023

You will never find a better place for service. Friendly, fast and efficient with superior customer service. They treat you like family! More

by avick1325
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Jarvis, Kevin Driebel
Sep 11, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 07, 2023

They were very responsive to me and what I wanted/needed in a vehicle - and absolutely nailed it! More

by peggynadolski11
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colt Grandstaff
Sep 11, 2023 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

September 07, 2023

Shouldn’t take over 2 hours to have your tires rotated when you have an appointment. This is not the first time this has happened. More

by calayi4649
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Peter Miszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees

September 06, 2023

They helped me quickly and efficiently. Gave me options. Asked questions and solved issue and didn't push for more . Understood situation. More

by tmlmilwaukee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't know the master tech I spoke to but he should be thanked as well. Thanks for not thinking I was crazy when I said something was wrong!
Sep 06, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 06, 2023

Work was completed in a timely fashion. Service advisor kept me informed on the progress. Lounge area was clean and comfortable. More

by HWKAIN2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 06, 2023

Service representative Mr. Foti, answered all my concerns regarding the service being performed on my vehicle. While I was waiting, he located me to say they were experiencing More

by zhuntr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Sep 06, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 06, 2023

Greeted quickly upon arrival, staff was friendly and eager to listen to my concerns. Explained everything that I needed to know about my automobile. More

by jgosse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Sep 11, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 06, 2023

Timely service. Personable associate. Good experience overall. That’s it. I don’t have 15 words to add. More

by Lifeisgood59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Sep 11, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 06, 2023

I've always had outstanding service from this dealership. I will continue to come back whenever I need more work needed on my vehicle. More

by gbmilwaukee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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