Heiser Toyota - Service Center

Great customer service. Best Toyota dealer in Milwaukee. I would highly recommend Vincent Lor and Peter. Best Toyota dealer in Milwaukee. I would highly recommend Vincent Lor and Peter. More

Efficient service and good communication from Tom. He was professional and friendly. Provided a loaner at the last minute. He was professional and friendly. Provided a loaner at the last minute. More

Took vehicle in for oil change and tire rotation. Work was performed promptly at a reasonable price. Work was performed promptly at a reasonable price. More

I had my breaks done and tires rotated. A month later, my right front tire starts making noises. I call Heiser, I get the service dept voicemail. I left a message during store hours, no cal A month later, my right front tire starts making noises. I call Heiser, I get the service dept voicemail. I left a message during store hours, no call back. The next day, the noise is worse, so I'm scared to drive, and still nobody from Toyota calls me back. I take it to a shop a few blocks from my house. All 4 of my tires are loose, and the right front tire was actually falling off. I pay $85 for them to look at my car. I call Heiser to tell them this. They say, oh sorry, bring it in so we can make sure there's no damage. Nothing else is wrong. In the end, I get a free oil change in return for the shop making a mistake that could have caused actual harm to me and my family. Thanks More

My Service Technician was very nice, personable, and professional. I would recommend Heiser to anyone. professional. I would recommend Heiser to anyone. More

Clean environment great customer service and friendly people the associate was very friendly and understanding people the associate was very friendly and understanding More

Came in to because I had a flat, it was like 3:30. I was out of there by 5. Speedy and timely service!! I was out of there by 5. Speedy and timely service!! More

Good customer service and friendly service. The wait time for services was not long. Would go again The wait time for services was not long. Would go again More

Peter was nice. I didn’t appreciate the lady at the desk. I believe her name was Josette. She was rude & when they called her over to check me out, she blew her brea I didn’t appreciate the lady at the desk. I believe her name was Josette. She was rude & when they called her over to check me out, she blew her breath! How rude. I also don’t understand the reasoning for changing the online scheduling. I’ve never had so many issues with scheduling. More

Service was performed quickly and the waiting area was clean and comfortable. The service reps were all friendly. clean and comfortable. The service reps were all friendly. More