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This rating includes all service center reviews, with more weight given to recent reviews.
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4,085 Reviews of Heiser Toyota - Service Center
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October 16, 2023
Very courteous at checking. Nice waiting area with WiFi The service was very fast and provided a list of checks that were done. Nice waiting area with WiFi The service was very fast and provided a list of checks that were done. More
by MARK.SIIRA
Verified CustomerEmployees Worked With
October 16, 2023
Josh and Kevin have did the best to service me when I was at the service, for that I would like to say thank you. at the service, for that I would like to say thank you. More
by ToyotaGeher
October 16, 2023
Excellent service and everyone is so friendly and helpful especially in the service department so glad I bought my Rav 4 from here especially in the service department so glad I bought my Rav 4 from here More
by BONLOU1222
Employees Worked With
Other Employees :
Not sure if person above is Toyota Tom that's who we dealt with
October 15, 2023
Outstanding service, completed in a timely manner, explained everything in total detail...explained next visit requirements and services explained everything in total detail...explained next visit requirements and services More
by KRW220
Employees Worked With
October 15, 2023
Well they didn't fill my washer fluid no air in my tires. Just not to happy 😕 Don't check things off if you don't do it. tires. Just not to happy 😕 Don't check things off if you don't do it. More
by Royal
Employees Worked With
Don't remember name Josh took my money who checked me in ?
October 15, 2023
I had a great experience. They were kind, professional and easy to work with. I will use them again They were kind, professional and easy to work with. I will use them again More
by MJTZAK2
Employees Worked With
Other Employees :
Kevin Driebel, Matt Foti
October 14, 2023
Peter was awesome. He was upfront and got me in and out of the dealership quickly. He wasn’t pushy and didn’t try to sell me additional services. He was upfront and got me in and out of the dealership quickly. He wasn’t pushy and didn’t try to sell me additional services. More
by Mreinhardt
Employees Worked With
October 14, 2023
Very professional and right on time. And will recommended for any body in the future. And will recommended for any body in the future. More
by zangxiong9
Employees Worked With
October 14, 2023
I have a hard time trusting car dealerships for routine maintenance as they always find something else, and something else and something else . . . that needs to be done. Sometimes that’s good, so the own maintenance as they always find something else, and something else and something else . . . that needs to be done. Sometimes that’s good, so the owner can plan out expensive maintenance- which apparently is often. Take car in for free tire rotation and leave having spent $200+ along with a list of $1,500+ of additional work needed. This is with a routinely maintained vehicle. $800+ for spark plugs!?! Yikes! But I feel like I am treated well at Heiser. Tom is pleasant. It would be nice to know “just how dirty was the throttle body” that I just had cleaned after previously having had it cleaned 30,000 miles prior? Could I have gone another 20,000 miles? Maybe I would’ve done the brakes if I skipped the throttle body? How do we ever know these things? What we learn is that nothing is free. More
by csfreefall
Employees Worked With
October 14, 2023
I liked the customer service they did a great job for me. I am satisfied. I am satisfied. More
by SETHECKL0
Employees Worked With
Other Employees :
Kevin Driebel, Matt Foti
