Heiser Toyota - Service Center

I have my car serviced for my new Highlander’s 5000, 10000, and 15000 miles. All three times my experience was fine. I also picked up my second key from the service department. The service representativ 10000, and 15000 miles. All three times my experience was fine. I also picked up my second key from the service department. The service representative’s attitude was just about okay. More

Very nice, clean and friendly staff. Great fast service. I'm happy for the good job done Great fast service. I'm happy for the good job done More

Quick and attentive service! Always willing to go the extra mile to get your service done! Always willing to go the extra mile to get your service done! More

while Kevin was pleasant and cordial, he seem didn't have a definitive answer as to why my TPMS system was indicating low tire pressure when the pressures all checked out. he guessed it was a sensor. I don a definitive answer as to why my TPMS system was indicating low tire pressure when the pressures all checked out. he guessed it was a sensor. I don't believe the spare tire was checked. some models have a sensor in the spare as well. More

Kevin was polite, knowledgeable and efficient. I was very impressed with his manners and demeanor. I was very impressed with his manners and demeanor. More

Estimated 60-90 minutes but it was done in 45. Good service and he was very nice. Good service and he was very nice. More

Peter was good on attending while I was wailing for the front desk person.He was precise on explaining required follow ups front desk person.He was precise on explaining required follow ups More

Great place to take your car in for maintenance The staff gos out of their way to help you out staff gos out of their way to help you out More

This dealership has always been amazing. This was no exception. They always very clearly care about their customers and want to do what they can to help. This was no exception. They always very clearly care about their customers and want to do what they can to help. More

I basically went there for an oil change and told them i needed a ride and they said ok and when I went there they had no one available for a ride.I also had a slow tire leak and I need my rear view side m needed a ride and they said ok and when I went there they had no one available for a ride.I also had a slow tire leak and I need my rear view side mirror replaced . Well the oil change went fine but they said nothing was wrong with my tire and and filled it up. I told them something is wrong because I constantly fill it and refill the tire. And then from the day I bought my car , it came with a cracked side view mirror and my salesman Darren said just bring it back and they will replace it free of charge. I called a few times and they said they’re in the process of ordering it, which prolonged things for a couple months. Then I go to Toyota in person and not 1 person had any recollection of the deal to get the mirror replaced. I even say Darren in the hallway and he said he doesn’t remember saying that. I feel like I was stabbed in the back I spoked with Darren and the financial manager about the mirror. I’m not satisfied. More