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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,077 Reviews
Call Service Center (414) 357-2100

4,077 Reviews of Heiser Toyota - Service Center

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November 10, 2023

Good service. I appreciate the help. I wii continue to bring my car to your dealership. More

by vintageties
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Garski, Kevin Driebel, Matt Foti
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Nov 10, 2023 -

vintageties responded

Thanks

Nov 11, 2023 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 10, 2023

Service is very slow. The service personnel do not explain in advance the itemized cost of each work. Or they fail toninfom the delay. Communication is not as expected com More

by Unkown
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
3.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Porter
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2023 -

Heiser Toyota responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 10, 2023

I get free oil change from Don Jacob's Toyota. Due to excellent service provided by Kevin at Heiser I chose to get my oil change done there and paid for it. More

by IONA.FRANCIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
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Nov 11, 2023 -

Heiser Toyota responded

It's great to hear that Kevin was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 10, 2023

Clean and quiet. Staff was pleasant, service done in 90 minutes was not so bad More

by chiquitabryant
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 10, 2023

Customer oriented. Good communication regarding maintenance or repairs and open with options for unforseen issues. More

by RKLINGBIEL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2023 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 09, 2023

Representative was very friendly and informative regarding the services. Gave me additional information regarding alignment to my car since I purchased new tires elsewhere. I would certainly be.plea More

by ANNNGOVAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
Report | Print
Nov 09, 2023 -

Heiser Toyota responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Heiser Toyota, Ann, we look forward to having you as one of our valued customers for many more years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 09, 2023

Service department staff was extremely helpful. They also got me in very quickly and got the job done in a timely manner. More

by JOHN.HOHL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Report | Print
Nov 09, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 09, 2023

Prompt, thorough, friendly service. We have all of our service at this dealership for these reasons. More

by WB2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 09, 2023

Outstanding service with a friendly and professional staff. I will definitely be coming back in the future. More

by MATTWW9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 09, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 09, 2023

I had to wait for 20 minutes and no one paid attention. Finally a gentleman came to ask me. He was nice very helpful. More

by Hafiz Shafique
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Report | Print
Nov 10, 2023 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We appreciate your business and hope to see you again! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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