Back

Heiser Toyota

Milwaukee, WI

4.7
7,957 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 7,958 reviews

April 09, 2026

Wonderful as always! Every time I go into Heiser Toyota I have a great experience! More

by TMSCHIEDEMEYER
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Apr 09, 2026 -

Heiser Toyota responded

Thank you for trusting us with your Land Cruiser service. We’re happy each visit meets your expectations. We look forward to assisting you again soon. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 09, 2026

Very helpful, and concerned about the health of my car, a real asset for the Heiser Toyota family. More

by ANIIAMYANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2026 -

Heiser Toyota responded

We’re delighted Michael could provide attentive care for your Corolla and keep it running smoothly. Thank you for trusting your Toyota with our service team. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 08, 2026

Best experience I've ever had. Nathaniel was the most polite reassuring caring respectful associate in the building. He needs a raise it's well beyond deserved. More

by amirrahchapman2002
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Apr 08, 2026 -

Heiser Toyota responded

Thank you for your kind feedback. We’re delighted Nathaniel provided such polite and reassuring service. It was our pleasure to care for your Ford Escape, and we look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 08, 2026

Routine oil change; handled as expected and efficient. Only issue was I registered online (prior day) and upon arrival told I 'wasn't in the system.' Not sure what happened but I did have the text confirm More

by Emoneytoolbox
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
April 08, 2026

Kevin has always been super to deal with. He provides honest insights on preventative maintenance which helps maintain our cars. He also helps to provide to schedule the repairs in an afforda More

by jimjuliegoodman
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Apr 08, 2026 -

Heiser Toyota responded

Thank you for sharing your experience with Kevin and our team for your Toyota Sienna service. We’re glad his honest insights on preventative maintenance and budget-friendly scheduling made the process clear and convenient. We look forward to helping you keep your Sienna running smoothly. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 08, 2026

We chose Heiser because of the friendly staff. They were informed about their inventory and truly wanted to be helpful. Roger couldn’t have been nicer. More

by flynn.terri
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Ackeren
4.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2026

Kevin was extremely warm and welcoming and made me feel like I was the only customer in the dealership. He explained everything. He even walked me to my car when the service was completed. More

by MICVONHADEN
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Apr 07, 2026 -

Heiser Toyota responded

It’s wonderful to hear that Kevin provided such a welcoming experience during your service visit. We’re glad his clear explanations and attentive walk-out made you feel well cared for. Enjoy peace of mind driving your Toyota Camry. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 07, 2026

Appointment was easy to setup. Staff was friendly. They were able to get me in and out. More

by 123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2026 -

Heiser Toyota responded

Thank you for sharing your experience. We’re glad scheduling your service was seamless and that Tom and our team provided friendly, efficient care. We appreciate you trusting us with your Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 06, 2026

It was an awesome experience. It was a wonderful experience and the customer service did a great job by making sure I was attended to in no time. Nice place to service your car. More

by tunmatics
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Apr 06, 2026 -

Heiser Toyota responded

It’s wonderful to hear Peter and our team attended to you so quickly during your service visit. We’re glad you found our center inviting and appreciate you trusting us with your Toyota Corolla. We look forward to helping you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 06, 2026

The area was clean and orderly. The video that was sent showing me the areas in need of repair was also very appreciated. More

by robert.jones33
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Apr 06, 2026 -

Heiser Toyota responded

Thank you for the five-star rating. We’re glad the service area met your expectations and that the video walk-through clearly highlighted the repairs needed on your Lexus RX 350. Kevin and the team appreciate your feedback and look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

...
8
...