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Heiser Toyota

Milwaukee, WI

4.7
7,489 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and ...
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,489 reviews

May 28, 2014

Best new car purchase experience we've had We can't say enough positive things regarding the experience we had working with Joe. No pressure, but very informative and friendly, offering a numb More

by bmccraw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Malinauskas
April 23, 2014

Leasing Experience After corresponding with and visiting at least 3 dealerships, I found Craig at Heiser to stand apart in excellence in very important ways. He was thor More

by bdleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Strzyzewski
April 22, 2014

Horrible! I had the worst car buying experience of my life at this dealership. I had the great misfortune of working with Joe Malinauskas concerning a used Toy More

by dbarker2112
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 23, 2014 -

Heiser Toyota responded

I am very surprised to hear of your comments regarding your visit to Heiser Toyota and your experience with Joe. Without question, Joe is the most professional, honest, and respectful person I have ever known. In fact, you can Google "Heiser Toyota Reviews" and see under both Google and Dealerrater, that Joe has dozens of extremely positive on-line reviews. All that being said, I am sorry for the experience you feel you had with our dealership. We try to make every customer experience a positive one, but in rare situations - we are unable to meet a customer's expectations for reasons that we don't always control. Sincerely, Chris Dulla, President Heiser Automotive Group

More
April 13, 2014

New Car Purchase Joe did a good job. A people person, to be sure. While he was thorough orienting us to the new car systems, he went a bit rapidly. More

by WilliamRoden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Malinauskas, Ella Golovina
Apr 23, 2014 -

Heiser Toyota responded

Thank you for your review and feedback. I will definitely work on that. Best wishes, Joe Malinauskas.

April 10, 2014

Rav 4 from Heiser Toyota After visiting several other car dealerships and being treated in a less than friendly manner, I stopped in at Heiser. I was greeted by Donnie Her wh More

by crisbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Her
Apr 23, 2014 -

Heiser Toyota responded

I am glad you allowed me to earn your business. It was a pleasure helping you. Thanks again, Donnie Her.

Apr 23, 2014 -

Heiser Toyota responded

I am glad you allowed me to earn your business. It was a pleasure helping you. Thanks again, Donnie Her.

April 05, 2014

Roger Droukas is a very friendly sales consultant who attempts to do his best to help the customer find the right vehicle. He took time out to show us the features of our new vehicle and spent a great d More

by tconde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 23, 2014 -

Heiser Toyota responded

Thank you for the review. I greatly appreciate it. Best regards, Roger Droukas

March 31, 2014

We just purchased a 2014 Toyota Highlander from Heiser Toyota. Our salesman Joe Malinauskas did a great job for us. He was very helpful, responsive, thorough and made the purchase a fun experience. He wen More

by Phergert
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Malinauskas
Apr 23, 2014 -

Heiser Toyota responded

Hi Paul & Sharon- It was a pleasure meeting you both. Thank you for choosing Heiser. Best wishes, Joe Malinauskas.

March 27, 2014

After having a horrible experience at the Toyota dealership in Racine, we were most pleased to have a wonderful experience purchasing a Toyota Sienna at Heiser Toyota! Joe Malinauskas walked us thr More

by marysandgren
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Malinauskas, Ella Golovina
Apr 23, 2014 -

Heiser Toyota responded

I am glad you gave me the opportunity to earn your business. I enjoyed assisting you find the perfect Toyota for your needs. Best regards, Joe Malinauskas.

March 24, 2014

Joe was outstanding. He listened to what we wanted, understood where we were in our purchase decision, and let us think about what worked best for our needs. Frank in financing was excellent to work w More

by millerja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Malinauskas
Apr 23, 2014 -

Heiser Toyota responded

Thank you for your kind words. I am honored by your review. Best regards, Joe.

March 23, 2014

This is the second new car purdhase I made at Heiser. The staff were very welcoming and respective of my time constraints. There was little haggling and the deal was made within a week. Upon delivery o More

by garydraeger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Ann Scaffidi, Joe Malinauskas
Apr 23, 2014 -

Heiser Toyota responded

Thank you for your continued loyalty to the Heiser Brand. I appreciate your business. It was great to meet you. Best wishes, Mary Ann.

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