Heiser Toyota

Best experience! I was referred to Heiser by a friend and they were awesome. They made the experience fun, easy, no pressure, and fast. Would highly recommend their te I was referred to Heiser by a friend and they were awesome. They made the experience fun, easy, no pressure, and fast. Would highly recommend their team to anyone buying a car. More

Friendly and Fast The Service Dept. was quick at completing the service work, oil change and fluid top off. Heiser Toyota offers a shuttle service to work and back if The Service Dept. was quick at completing the service work, oil change and fluid top off. Heiser Toyota offers a shuttle service to work and back if your service take longer. More

Great Customer service Customer service from start to finish was exceptional everybody willing to help with a smile also they got me in and out on time Plus the waitin Customer service from start to finish was exceptional everybody willing to help with a smile also they got me in and out on time Plus the waiting room was comfortable More

12 Month Service The actual service went as expected. The web site system is terrible! When I first scheduled appointment< I did not get a confirmation. When I tried The actual service went as expected. The web site system is terrible! When I first scheduled appointment< I did not get a confirmation. When I tried to reschedule or cancel, the web site did not work. When I tried 'Conract Us', the email recipient was not in the system, When I tried 'Feedback', the email recipient was not in the system. The web site problems create a terrible Customer Service experience. More

Great job, quick service Did a great job, in fast and service was done quickly. Have never had any problems with the service provided on our last 2 leased cars. Did a great job, in fast and service was done quickly. Have never had any problems with the service provided on our last 2 leased cars. More

Four Tire replacement Replaced all of the tires. During your tire special. Chue was very good in keeping me updated. The tires were onsite, so no wait for installation. Replaced all of the tires. During your tire special. Chue was very good in keeping me updated. The tires were onsite, so no wait for installation. More

Disappointed in service After our vehicle was given back to me there was question whether the work had been done. Wrong keys given to me. No oil change sticker updated, had After our vehicle was given back to me there was question whether the work had been done. Wrong keys given to me. No oil change sticker updated, had to be done. Service tech could not immediately locate vehicle. Had to wait extra 10-15 minutes to actually get vehicle after all was declared finished. This is the 2nd time we've had a problem with work not being finished when given vehicle back. Our recommendation to others about this service center contains an asterisk as there is some hesitation on our part. Not what we expect from Heiser. More

22 years of great cars and great service We have been leasing and buying Toyota car from Heiser Toyota since 1998. During that time Al Hussain has been out go to sales guy. Toyota Corollas h We have been leasing and buying Toyota car from Heiser Toyota since 1998. During that time Al Hussain has been out go to sales guy. Toyota Corollas have never let us down. More

oil change and tire rotation appreciative of valuing my time and noting a problem that will require follow up looking forward to returning to the dealership for my future ser appreciative of valuing my time and noting a problem that will require follow up looking forward to returning to the dealership for my future service More

James Hicks is the reason I keep coming back! I just leased my 3rd car from James Hicks. I have a different Toyota dealership about 5 minutes from my house but I drive the 25 minutes to the Metro I just leased my 3rd car from James Hicks. I have a different Toyota dealership about 5 minutes from my house but I drive the 25 minutes to the Metro Auto Mall location because I love working with James. He is someone who is trustworthy, goes above and beyond for his customers and just really cares. I wouldn't trust leasing a car from anyone else. More