Heiser Toyota

30,000 service Prompt and efficient service. All the work to be performed was explained thoroughly. Any potential areas to look out for also pointed out. It was the Prompt and efficient service. All the work to be performed was explained thoroughly. Any potential areas to look out for also pointed out. It was the service I have come to expect there. More

Professional Friendly Fast Service Had a flat tire on a Friday, needed to drive 4 hours next day, but new tire would not be available til Mon. Jessica, Sharat, and Cathy all worked t Had a flat tire on a Friday, needed to drive 4 hours next day, but new tire would not be available til Mon. Jessica, Sharat, and Cathy all worked together in record time to order my new tire to arrive Monday, set me up with rental car, and my warranty request! Thank you More

who Hired this guy??? This visit has got to be the top of my list of bad visits thus this far. First off, the acknowledgement of a customer whom was in for a scheduled visi This visit has got to be the top of my list of bad visits thus this far. First off, the acknowledgement of a customer whom was in for a scheduled visit, was treated as if she was beneath the customer service given.. the judgement of appearance seems to be the cause of the neglect, which leads me to my visit. The “new” guy was very rude and tried to talk over me when asked about my tire. Instead of trying to fill me with knowledge of what was wrong with my truck and corrective action, he wanted to belittle me as if my common judgment of conversation was only in his favor. Had they checked over my vehicle a little more thoroughly, the tech would’ve acknowledged that I had a plug in my tire rather than a nail. Also, when I wanted to know the fix as to what actually was the cause of concern he literally almost blew up on me for inquiring. I wasn’t the only one that noticed this guys ignorance.. most certainly made me as well as others to take my/ others to take there's business else where. More

Great New car experience I expected the "usual" car dealer experience in buying a new car. I was pleasantly surprised. Not only was the sales force easy to work with, but the I expected the "usual" car dealer experience in buying a new car. I was pleasantly surprised. Not only was the sales force easy to work with, but they helped me secure exactly the car I was looking for and made picking up the car a breeze. I was done signing paper work and driving my new car in under an hour when I came to pick it up! More

Great buying experience and great staff! We went into the dealership just to look around and see what we liked and the staff we worked with was awesome in helping pick the car we wanted, with We went into the dealership just to look around and see what we liked and the staff we worked with was awesome in helping pick the car we wanted, without being pushy or wanting us to do anything we weren't interested in. Al Hussain was mainly the one we worked with, as well as Shahat Mohamed, and they were awesome and they were very genuine and helpful. Would definitely recommend anyone to go to this place, the rest of the staff seemed very nice also, and the place was very clean and comfortable to be in. Nothing bad to say about this place! More

Very pleased with Altaf Hussain We were well taken care of and not pressured. Al was very informative and pleasant. I would definitely recommend my family to see Al to purchase a v We were well taken care of and not pressured. Al was very informative and pleasant. I would definitely recommend my family to see Al to purchase a vehicle More

Who’s idea was it that this needs a title? Wasting my time Service center had little wait. Provided description of what needed to be done in a fairly succinct fashion. Also provided a free loaner car. Done Service center had little wait. Provided description of what needed to be done in a fairly succinct fashion. Also provided a free loaner car. Done More

Friendly, open, honest, knowledgeable, efficient, team. Entire experience was a smooth process. Desired vehicle was available and personnel were knowledgeable and friendly. Purchased vehicle at first vi Entire experience was a smooth process. Desired vehicle was available and personnel were knowledgeable and friendly. Purchased vehicle at first visit. Car was ready at scheduled date and time. Time was spent explaining, in adequate detail, the operational details and features. Roger was a great person to work with throughout the process. More

Minor repair Service area was to fix a door nick. Service manager was not happy with the repair and before I even saw it offered 2 replace the molding strip that w Service area was to fix a door nick. Service manager was not happy with the repair and before I even saw it offered 2 replace the molding strip that was nicked. This dealership is really great on customer satisfaction. More

Battery replacement and discussion of lease options all went smooth from the battery replacement to the lease options discussion. I was kept up to date on what needed replacing on my old lease before an all went smooth from the battery replacement to the lease options discussion. I was kept up to date on what needed replacing on my old lease before anything was done. More