Heiser Toyota

Awesome and fast service. The blower fan in my Prius was not working, therefore no heat or defrost in mid January...not a good situation. They diagnosed the problem in about 20 The blower fan in my Prius was not working, therefore no heat or defrost in mid January...not a good situation. They diagnosed the problem in about 20 minutes, had to order the part. Recd next day and installed the day after, in 45 minutes...........all under extended warranty i.e. no cost!!!!! Yea, happy, happy me! More

Removal of nail This survey makes no sense. Why do I need a title? They removed a nail from my tire and patched it. This is the third time I have had to have a ti This survey makes no sense. Why do I need a title? They removed a nail from my tire and patched it. This is the third time I have had to have a tire patched because of a nail. I think the tire treads are designed wrong to allow the nails to puncture the tire so easily. More

Fast and efficient Was in and out for a oil change under a hour with tire rotation! Got a free car wash also and waiting room was great. Was in and out for a oil change under a hour with tire rotation! Got a free car wash also and waiting room was great. More

Great customer service! I've been dealing with Heiser Toyota and the same salesman for quite a few years. I always come away satisfied, from the keys to a new car, to any ser I've been dealing with Heiser Toyota and the same salesman for quite a few years. I always come away satisfied, from the keys to a new car, to any service issues that need to be addressed. I am always treated with honesty and respect. More

Exceptional Sales Skills Al worked with us to meet all of our needs with the Rav4. He did a great job explaining the sales process. He made us feel very comfortable with the p Al worked with us to meet all of our needs with the Rav4. He did a great job explaining the sales process. He made us feel very comfortable with the purchase. I am sure we will see him on our next vehicle purchase. More

1st checkup On January 16th 2019 my 2018 Toyota Highlander XLE went for its 1st checkup at Heiser Toyota. The staff was friendly & helpful. As I travel a distance On January 16th 2019 my 2018 Toyota Highlander XLE went for its 1st checkup at Heiser Toyota. The staff was friendly & helpful. As I travel a distance for service, I appreciated that it did not take very long. It was a very pleasant experience! More

Great Experience I would recommend Heiser to everyone!! Great service and a pleasure to worki with. I will continue to buy and service my vehicle at Heier and continu I would recommend Heiser to everyone!! Great service and a pleasure to worki with. I will continue to buy and service my vehicle at Heier and continue to recommend friends to buy their vehicles here More

service They were very friendly and the service did not take long. I was in and out of the dealership in about 1 hour. It was a very good experience. They were very friendly and the service did not take long. I was in and out of the dealership in about 1 hour. It was a very good experience. More

Wonderful Staff and Reliable Service The staff and service at Heiser Toyota is fantastic. The work is always done in a reasonable amount of time, and they will even drop me off/ pick me u The staff and service at Heiser Toyota is fantastic. The work is always done in a reasonable amount of time, and they will even drop me off/ pick me up from my office in order to work around my schedule. The staff keeps me updated as my car is being worked on. They also have one of the best customer lounges I've ever been to, with free drinks, snacks, and wifi. More

front brake problem Had the front brake pads replaced. Afterwards the car made horrible noises when backing up. Brought it back twice could not duplicate the noise? It Had the front brake pads replaced. Afterwards the car made horrible noises when backing up. Brought it back twice could not duplicate the noise? It was a crunching, grinding noise. It was so bad I had a person knock on my window in a parking lot to tell me I better get my brakes looked at. I don't know if it was a stone caught in the brakes, but it finally stopped making the crunching noise, but still squeals when backing up. It has done that before but only when the weather was really damp or raining. Not as bad as it was. More