Heiser Toyota

I had a Great Experience The guys in service were very nice, courteous and professional...My appointment was on time as scheduled ...I enjoyed snacks and while I waited for my The guys in service were very nice, courteous and professional...My appointment was on time as scheduled ...I enjoyed snacks and while I waited for my car...I was in and out ..price for service was very reasonable..I would recommend this dealership to friends and family! More

Great experience! James is the best! We had a fantastic experience. James was incredibly helpful through the process. He showed so much integrity and was a joy to work with! Thank you so We had a fantastic experience. James was incredibly helpful through the process. He showed so much integrity and was a joy to work with! Thank you so much. Brett was also great! God bless, Tiffany More

Snowy Oil Change On a very snowy Tuesday morning we arrived to have our oil change and tires rotated. The service receiving agent was there and two service technicians On a very snowy Tuesday morning we arrived to have our oil change and tires rotated. The service receiving agent was there and two service technicians. Most were still trying to get in, the roads were terrible. We had a 8:00 appointment and were two minutes early. Got us in and the servicing began. All went well and we were on our way in about 45 minutes. We were well taken care of. More

Good and Efficient service I was helped right away and the waiting area was comfortable but would have been nice to have water available along with the soda. There was a good v I was helped right away and the waiting area was comfortable but would have been nice to have water available along with the soda. There was a good variety of snacks. More

Great Service James always made sure that I’m very well taken care of. I have absolutely no issues! This is my second care with heiser. Always happy! James always made sure that I’m very well taken care of. I have absolutely no issues! This is my second care with heiser. Always happy! More

Service was great. I brought my Highlander in for routine maintenance. I did not have an appointment, but Joe was able accommodate me. I was taken care of in a timely I brought my Highlander in for routine maintenance. I did not have an appointment, but Joe was able accommodate me. I was taken care of in a timely fashion, and able to continue my day right on schedule. I always get great service here. More

Chue is great! I feel confident in the skills of the master service technicians and how they service my vehicle. I’ve been taking my car here since I purchased it t I feel confident in the skills of the master service technicians and how they service my vehicle. I’ve been taking my car here since I purchased it there and have not had any issues. There was one time that I was supposed to have a battery service and they forgot that so it was provided to me at no charge the next visit. More

Great customer service Rated a 4 star for great customer service and hospitality..Would recommend to friends and relative. Clean facility and nice people to help you out Rated a 4 star for great customer service and hospitality..Would recommend to friends and relative. Clean facility and nice people to help you out More

Heiser worked with me Bought vehicle from Brian who gave me a great deal. Car was working until some issues showed after buying the vehicle. Brian helped address the issues Bought vehicle from Brian who gave me a great deal. Car was working until some issues showed after buying the vehicle. Brian helped address the issues to upper management, and Heiser was great in helping me get them all repaired. Thank you very much Heiser for understanding my concerns as a customer. My only downside to this was that after I had bought the vehicle and complained about the issues that needed to be fixed to Brian, it seemed like I wasn't acknowledged as well as I was when I first came in. I saw Brain walking and working about, but he never came by to say "Hi or How's things going?" I don't know if he saw me or if he was busy (and I'm not sure if I'm making excuses for him), but it did make me wonder like if he changed his tone about me because the car issues that happened and the work that needed to done or what. I TRULY appreciate Brian for what he did for me--gave me a great deal and helped with me on the issues of the car. But, when you don't acknowledge a customer that you helped sell a vehicle to and just stop for just for a moment and simply saying, "How's it going? You doing OK? Everything going well?" that just makes the customer wonder if everything is OK or even if he/she cares. This review is not to bash anyone in any way--just being honest on my review here. I'm sure Brian is a good guy, but a little thing like this could have made a better impact. I've gone back for service and Vincent helped me throughout the process of getting my vehicle repaired. Thanks again to Heiser for caring about my needs as a customer. More

Al and Zach are awesome! Had a great experience working a deal with the Internet Manager Zach and Al Hussain. I worked on some numbers on a 2015 Certified Pre-Owned Toyota wit Had a great experience working a deal with the Internet Manager Zach and Al Hussain. I worked on some numbers on a 2015 Certified Pre-Owned Toyota with Zach prior to coming in and once we were there Al took over and he was awesome to deal with. Our old cars are early model 00's so we were not used to all the bells and whistles of newer model vehicles. Without even being asked, Al took the time to explain all the features. He greatly shortened our learning curve and is simply a great guy! Highly recommend! More