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Heiser Toyota
Milwaukee, WI
7,434 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 7,434 reviews
May 07, 2016
Chris Quick and easy transition, Hassle free car buying experience. Shahat the salesmen was very professional and so was Jerald the financial manager. Thank Quick and easy transition, Hassle free car buying experience. Shahat the salesmen was very professional and so was Jerald the financial manager. Thank you so much More
by Chris
Employees Worked With
May 06, 2016
Very nice experience! Craig and the rest of the staff were great to work with. Don't typically enjoy car buying experiences, but this one was very nice. Craig and the rest of the staff were great to work with. Don't typically enjoy car buying experiences, but this one was very nice. More
by Happy Customer
Employees Worked With
Craig Strzyzewski, Rex Holtz
May 06, 2016
Was pleased with RAV4 purchase with Shahat Bought a RAV4 recently. Shahat was our sales guy and he was friendly and knowledgable without being pushy. He really took us through the car to show Bought a RAV4 recently. Shahat was our sales guy and he was friendly and knowledgable without being pushy. He really took us through the car to show us how things worked and different features that were new to us. Overall a good experience. More
by lovemydog
Employees Worked With
April 28, 2016
satisfied customer love the location of this dealership, the cleanliness, and especially the award worthy staff, namely mr. james hicks this was my second vehicle lease love the location of this dealership, the cleanliness, and especially the award worthy staff, namely mr. james hicks this was my second vehicle leased my me through mr hicks. his knowledge and expertise of toyota vehicles is outstanding. he is definitely an asset to your operation. i look forward to dealing with him again in the future. More
by bootyboo
Employees Worked With
April 24, 2016
Very friendly, help. Sales department was very friendly and answered all of are questions. Showed all the options of cars so we can make the best desist on for what we ne Sales department was very friendly and answered all of are questions. Showed all the options of cars so we can make the best desist on for what we needed in a cars. They worked for you to get the best deal. More
by Tbone4040
Employees Worked With
Amy Bobber
April 15, 2016
Knowledgable and Great to work with Back in February I was looking for my next vehicle. Originally torn between the Equinox and the RAV4 in the end the Toyota won. It was the knowledgea Back in February I was looking for my next vehicle. Originally torn between the Equinox and the RAV4 in the end the Toyota won. It was the knowledgeable, no pressure, easy going demeanor of James Hicks III that made Heiser Toyota the right place for me to purchase my car. THANK YOU JAMES, YOU ROCK!!!! This dealership values repeat business and is now the second car purchased by someone in my family...also sold by James. More
by Goodwill
Employees Worked With
April 13, 2016
Great experience I had to find a car fast and David Vang found it for me. He is very friendly and professional. He knew I had a budget and helped me stay within it. I had to find a car fast and David Vang found it for me. He is very friendly and professional. He knew I had a budget and helped me stay within it. David followed up a phone call after my purchase to make sure I was happy. Brett Boman set up the financing for me. He gave me an unbelievable interest rate. He is personable and very knowledgeable. He offered to help me sift through my prior service contract to see if I would be eligible for a refund. Wow that is going above and beyond the call of duty. Helping out a customer after you have sealed the deal! Overall I had a great experience and would highly recommend Heiser Toyota Thank you, Judy w More
by Judy Toyota Corolla 2014
Employees Worked With
Brett Boman I would rate my exerience a 5 also EXCELLENT :), David Vang
April 13, 2016
Quick Fair Deal at Heiser Roger DroukasDroukas was my salesperson. He was great to deal with, and I got a fair deal pretty quickly. He explained the advanced technology on my Roger DroukasDroukas was my salesperson. He was great to deal with, and I got a fair deal pretty quickly. He explained the advanced technology on my Highlander. He got me 2 seat belt extenders at no cost. I love My Highlander and had a good buying experience. Sid T More
by sid
Employees Worked With
April 10, 2016
Not Too Happy We bought our car through Shahat. The driver's floor mat was missing but Shahat said they'd get us one if we bought the car. After paperwork was fin We bought our car through Shahat. The driver's floor mat was missing but Shahat said they'd get us one if we bought the car. After paperwork was finalized, he refused. Spent hours later that week shopping for a floor mat as the floor was very damaged from salt and really needed one. Had to buy a set of 4; more time and expense. Later realized the driver's side underbody molding was missing too. More time on the internet shopping and more expense. It also took a day to install that piece so we wouldn't have to hire a mechanic. Had he been honest about the molding missing and honored his agreement on the floor mat, we would have been very happy...but that wasn't the case. Will not go here again. We will go back to Suburu City where we had a great experience before. More
by anderson
Employees Worked With
April 10, 2016
Friendly service and honest sales David Vang recently helped us with the purchase of a used 2013 Mitsubishi Outlander Sport at Heiser, and we couldn’t be happier with the experience! David Vang recently helped us with the purchase of a used 2013 Mitsubishi Outlander Sport at Heiser, and we couldn’t be happier with the experience! David allowed us to tell him exactly what we were looking for in a used vehicle and didn’t try to push us into purchasing something else. We liked that David was friendly and honest in his service – so honest that he did admit to not being the expert in the car we were looking at but knowledgeable and could still speak to many of the features in detail. He further helped us get a competitive value for our trade in, so we were comfortable with the total we ended up financing. Would definitely recommend David and work with him again. More
by Julia
Employees Worked With
David Vang
