Heiser Toyota

I originally came to Heiser because of the great lease rates Toyota is running. My wife actually stopped in before I did. Roger helped her out and luckily had the exact car I wanted in stock. He took t rates Toyota is running. My wife actually stopped in before I did. Roger helped her out and luckily had the exact car I wanted in stock. He took the time to make sure my wife and daughter were taken care of and entertained while we did the paperwork. It was the easiest buying process I have ever had. I hate car shopping, hence my wife did the initial browsing. But Roger made everything so easy for me. I didn't have to wait and wonder what was going on. He kept me informed of the process and essentially said he would do everything he could to meet the terms I was looking for. And he did. He even got a payoff on my lease trade in on a bank holiday. No small feet, I work in banking and that was something that got the deal done. Another dealer we stopped at did not take that extra step. Roger made sure I understood what was going on and that I was comfortable with the process. This was without a doubt the best guying experience I have ever had. I will be back at the end of this lease to talk to Roger. More

Good experience - great deal and decent service. More

The information I received over the internet was very helpful in deciding which car and which dealer to contact. The condition of and accessories on this car made my decision for me. The price was reas helpful in deciding which car and which dealer to contact. The condition of and accessories on this car made my decision for me. The price was reasonable but the additional savings that Christina and Roger offered me helped seal the deal. Roger's presentation of the car as well as his no pressure tactics were impressive. My other visits to view other convertibles ( at competing dealerships) were not as pleasant and in retrospect made the Heiser choice even easier. I now hope that if any immediate problems arise from this $18,000 investment, the Heiser dealership will be just as accommodating in keeping my wife and myself happy with the purchase. Optional request: The maintenance history on a leased car should have been available to view regular visits as well as major part repairs/replacements. More

The salesperson took as much time as we needed to go over the major features of the Camry before we drove it off the lot. He was very friendly and courteous to us during the entire buying experience. We were the major features of the Camry before we drove it off the lot. He was very friendly and courteous to us during the entire buying experience. We were given options that actually saved us some money on our purchase and helped us in our decision. More

We appreciated the noticeable lack of pressure in the rlationship with Rich and his associates. He focused on our expressed needs in our quest to find the vehicle best suited to our needs at this time i rlationship with Rich and his associates. He focused on our expressed needs in our quest to find the vehicle best suited to our needs at this time in our lives(retired couple), and realistically and clearly explained the options within our budget. Just as important as his obvious knowledge of the product, he has a "plain-talking, no B.S." style of relating, and a great sense of humor, which greatly facilitated the communication. He's going to get future referrals from us. Sincerely, Bob and Judy Schermacher More

The reason I gave this rating is that I was very happy The reason I gave this rating is that I was very happy with the service I receive on June 14, 2010. I have leased three cars from this dealership The reason I gave this rating is that I was very happy with the service I receive on June 14, 2010. I have leased three cars from this dealership in the past. The customer service has always been above excellent each time I visit the dealership. In 2008, I was laid off my job after being there for over 14 years. At the time I was not sure if I would get approved for a car loan. Due to the fact, I was not been on my current job that long. Brian took the time to explain all the options I had. He gave me all of his attention that evening. He made me such a great deal, I did not buy my old lease. I love my new car. More

We just purchased a 2010 Prius from Roger. He was a very friendly and knowlegeable salesman. He answered all of our questions and took a personal interest in us. We were not high pressured into buying and w friendly and knowlegeable salesman. He answered all of our questions and took a personal interest in us. We were not high pressured into buying and worked to get us the best deal. We will definitely return to Heiser when we need to purchase another vehicle. We had a 2005 Prius and loved it and also have a 2006 Sienna and love that one too. More

I went to Heiser after having investigated different cars and dealerships and having decided on a Toyota. I had received good words about Heiser and figured that I would save it until I knew what car I wante and dealerships and having decided on a Toyota. I had received good words about Heiser and figured that I would save it until I knew what car I wanted. Once I got there they were very friendly and professional and right away gave me the lowest price compared to all other Toyota dealers in my area, by at least 1000 dollars. They were very fast in getting the car I wanted and I have no complaints. More

About a year-and-a-half ago, my wife and I worked with Al Hussein to purchase a used Sienna minivan. Al did a great job, was thorough, and we reached an agreeable price without strenuous negotiating. We've Hussein to purchase a used Sienna minivan. Al did a great job, was thorough, and we reached an agreeable price without strenuous negotiating. We've put about 15,000 miles on the Sienna without problems. It was a fair and sensible transaction. I'd highly recommend Al Hussein and Heiser. More

Even though it's not the closest Toyota dealership for me, I still don't mind making the drive to Heiser to have them service my two Toyota vehicles. Their prices are comparable with other "express lube" me, I still don't mind making the drive to Heiser to have them service my two Toyota vehicles. Their prices are comparable with other "express lube" franchises, but without the shady dealings that I've encountered at those chains. I have not encountered an unusual wait time for regular service. Even so, there is a nice waiting area where you can have a cup of coffee, soda or water and watch TV, work, or read a magazine. More