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Heiser Toyota

Milwaukee, WI

4.7
7,435 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,435 reviews

July 30, 2016

Great service This is my fourth time to buy a car from Shahat I feel so comfurtable working with him. He makes everything easy and always gives me the best price st More

by Naseem
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 28, 2016

Quick and Clean I spoke with Craig. I explained my budget; he helped me find the right car for the right price. I felt at ease and a fair price on the car. More

by pT20162007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Strzyzewski
July 27, 2016

Heiser Toyota provided BEST buying experience! Craig Stryzewski provided the BEST buying experience for us in all our years of purchasing vehicles! This was our first TOYOTA purchase and our secon More

by Leslie Knutson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick Martinez, Craig Strzyzewski
July 27, 2016

Great place I love the car purchase at Heiser. This is the third time buying a car from Shahat and Heiser. I will be back for sure if I'm in the market for someth More

by Gino
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 26, 2016

You no doubt have some great employees....friendly, caring and with good personalities. It all starts with the greeter when I pull in the service bay and ends when I pay the cashier. Mark the service More

by morr6822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
mark
July 24, 2016

Great buying experience I have purchased my first car from Heiser and I had good experience. This time with my seconds purchase from shahat my sales person was even smoother. More

by Sawyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2016

Really nice place I was shopping around to buy 2016 Camry. I visited 2 other dealers before I met Shahat and Jamie on Monday afternoon. They gave me an offer on 2016 More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 11, 2016

mom's minivan floor mats matter!!!! I would recommend this particular dealership as we are happy with our lease, customer service & all of the oil changes & we worked with James Hicks (I More

by Mommy wants no dirt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2016 -

Heiser Toyota responded

Hi: Heiser sincerely apologizes to you for this inconvenience and frustration. Our Management team is aware of your comments and have asked if you would come in so we might inspect the mats and see why you are having so much trouble. Service Manager, Joe Vicari, says he has never heard of this problem before with the hundreds of Siennas we have out there. General Manager, Pat Pomeranz, says perhaps we might be able to exchange the mats for you. So, please contact us as we sincerely would like to help. You can reach either Joe or Pat at (414)357-2100. And, thank you.

July 09, 2016

From Absolutely fab to Terrible 3rd rate post sales executio Post sales Though it looked like a great sales experience, the following execution on sales promises were in adequate and 3rd rated at best. I will n More

by Krishna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 06, 2016

Amy Bobber was awesome It had been a while since I had purchased a car, but with Amy's assistance and expertise, she made it pleasant and seamless without any complications. More

by Ana15
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Amy Bobber
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