Heiser Toyota

To Infiniti, and Beyond I recently (and unexpectedly) had to replace my vehicle in early December, 2016- I was reluctant, as working long hours during this WI Winter didn't n I recently (and unexpectedly) had to replace my vehicle in early December, 2016- I was reluctant, as working long hours during this WI Winter didn't necessarily align with an ideal car shopping experience. Time was scarce, yet I made it to several other dealerships and test drove many vehicles- none of which provided the "warm fuzzies" I was desperately hoping for. After countless hours at another dealership, a pleasant car shopping experience did not seem to be in my cards this time around. I was about to call it quits for the day but noticed the Heiser Dealership wasn't too far away. I decided to do a quick inventory browse by driving through the lot. Something actually caught my eye, but what were the odds it would be "the car"? It couldn't hurt to go into one more dealership to inquire- and I couldn't be happier I did- Joe Krueger greeted me, offered snacks/ coffee, and sat with me for a long time (despite the fact that Heiser showroom hours were past closed). The time didn't feel long to me (sorry Joe), it was a nice breath of fresh air to feel that I was finally having a productive visit to a car dealership. Joe was not only extremely helpful and straight forward, he was very intuitive to the fact that I was over stressed and under slept- he could not have been any more accommodating. The odds were in my favor- and while I love my new Infiniti, I could not be any happier with my buying experience. Joe went above and beyond... before I knew it, my disappointment with car shopping had quickly transcended to the perfect car buying experience- Joe, thank you so much for attentiveness and swift service. I'm still in shock that not only did I find a car I love, I found a car that I couldn't have felt more confident in buying. You truly flipped the experience for me and did everything possible to ensure the vehicle was ready ASAP. I'm thrilled that my unexpected purchase turned out to be the best car shopping experience I've ever had... Who knew?! Accidents happen, and I'm truly grateful that Joe Krueger was able to create such an unexpectedly pleasant/ swift/ all-around great buying experience. Thank you so, so much Joe- I appreciate all of your help, and I couldn't be happier with my new ride! More

Jorgo Ndina made the buying experience a pleasure Working with Jorgo to purchase a 2016 Scion iM was a pleasure. We live in San Diego and called Jorgo to make an offer. He was extremely professional Working with Jorgo to purchase a 2016 Scion iM was a pleasure. We live in San Diego and called Jorgo to make an offer. He was extremely professional, friendly and helpful and made the deal a quick and easy process for us. We agreed on a price and flew out 2 days later to pick up the car. Jorgo is great! More

Mary Higgins is a Super Star When I came into Heiser I had just come from a bad experience at another dealership. Mary helped us buy a great Certified Sienna. She saved our minds When I came into Heiser I had just come from a bad experience at another dealership. Mary helped us buy a great Certified Sienna. She saved our minds and got us exactly what we asked for. The finance dept. Jumps and shouts. Everyone at Heiser has been so great to us. Special thanks to Steve who worked hard to take such good care of us. We will recommend Heiser Toyota to everyone! More

Just a great car buying experience Chris Hintze was our salesman. He was very knowledgeable on the car we were looking. Very patience and helped us with all the questions we had. Very g Chris Hintze was our salesman. He was very knowledgeable on the car we were looking. Very patience and helped us with all the questions we had. Very good at explaining things. Also the closing was very simple and relatively quick. Thanks again for all the help. Don S. More

Very impressed! It had been 11 years since my last car buying experience, and I was very wary of even going through the motions of buying. To my surprise, I was not a It had been 11 years since my last car buying experience, and I was very wary of even going through the motions of buying. To my surprise, I was not at all pressured to buy. My needs were actually considered, and my salesperson worked with me to ensure I got the car which fit me best. The negotiation process was not at all traumatic, and I feel that I received a fair price. I will (and already have) recommended Heiser to other people. More

Saved Me! I had a motor vehicle accident and needed a replacement vehicle quickly! Chris H. took excellant care in listening to my needs and found me a vehicle I had a motor vehicle accident and needed a replacement vehicle quickly! Chris H. took excellant care in listening to my needs and found me a vehicle that was meant for me and was just perfect. And it was in my price range!!! Great service from all and this was a very painless process. Best dealership I have dealt with ever! More

Best Car Buying Experience Ever! In 60 years of buying new and used cars I have never had a better buying experience. Jorgo was outstanding in every way. He was knowledgeable, court In 60 years of buying new and used cars I have never had a better buying experience. Jorgo was outstanding in every way. He was knowledgeable, courteous, and efficient. He made the entire process a very pleasant experience. He made sure that all of our questions were answered and that we were 100% satisfied with our purchase. More

Wonderful My family and I were looking for a minivan and my mom had recently bought a minivan from Heiser Toyota. She suggested that we should work with her s My family and I were looking for a minivan and my mom had recently bought a minivan from Heiser Toyota. She suggested that we should work with her sales rep James. I was so happy that she suggested it, he not only found us a minivan he found us a great Sienna in our price range. I thought that it would be months before we had any luck finding a Sienna I our price range. We were so lucky to be working with James because he worked hard to find it for us. It only was a couple weeks and it is a beauty. Also, the dealership is very clean, everyone is polite and welcoming. They have free snacks and beverages, which I have never seen at any of the other dealerships. More

Professional, courteous and responsive. Jorgo did a great job. I was purchasing a used vehicle without the benefit of seeing it. He created a 10 minute video where he walked through the en Jorgo did a great job. I was purchasing a used vehicle without the benefit of seeing it. He created a 10 minute video where he walked through the entire vehicle inside and out not only explaining it's functionality but also showing its imperfections. He was very honest throughout the entire process and was respectful of my time. He was great to work with. On the dealer side, everything went great with the negotiations and delivery of the vehicle. The only thing that surprised me was that the gas tank was half full. I've never purchased a vehicle from a dealer and not received a full tank of gas. More