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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,957 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,958 reviews

April 18, 2026

Friendly service and made me feel like car is like new. Will not only go back again but will work with Kevin again More

by CSYNOLD53051
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
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Apr 18, 2026 -

Heiser Toyota responded

It’s wonderful to know your Toyota RAV4 feels revitalized after our service. Kevin will be ready to assist you again on your next visit. We look forward to welcoming you back soon. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 17, 2026

Nathaniel was courteous, patient, informative, and very helpful. We appreciate Heiser serving my vehicle on an emergency walk-in. More

by herdesq
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
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Apr 18, 2026 -

Heiser Toyota responded

Thank you for sharing your experience. We’re glad Nathaniel provided courteous, patient, and informative support during your emergency walk-in service for your Nissan. Please reach out if you need assistance again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 17, 2026

Everything went smoothly and easy They help us out and was willing to give us all the answer we need on all the car that we was interested in it and also my sale guy did a very good job at handling everyt More

by Chudue Herr
Recommend Dealer
Yes
Employees Worked With
Gary Jaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Jaros
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April 16, 2026

Excellent service department and great communication. We're long time customers and are always happy with our service! More

by ABS913
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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April 16, 2026

Excellent customer service. Very knowledgeable and helpful. Honest estimate of how long it would take to repair vehicle. More

by jeffery5764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 12, 2026

Clear service advisement, work was done efficiently! Great customer waiting longer area allowed me to work while I waited. More

by TPANKENG
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
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Apr 12, 2026 -

Heiser Toyota responded

It’s great to hear our service advisement was clear and that the work on your Toyota Highlander was efficient. We’re glad the waiting lounge helped you stay productive during your visit. We look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 10, 2026

Everything was done professionally and in a timely manner. No suggestions for improvement. Everyone was excellent. More

by cjgli
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Larner
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Apr 11, 2026 -

Heiser Toyota responded

Thank you for sharing your experience and for choosing us for your new Toyota. We’re pleased the entire process was handled professionally and completed promptly. Your positive feedback truly encourages our team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 10, 2026

Very helpful in getting me a used car that is an upgrade to my previous vehicle. More

by Gabby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Ackeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Heiser Toyota responded

Gabby, thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Toyota! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 10, 2026

Brought my Camry in for an oil change and tire rotation along with a multi-point inspection, the technician took a very thorough video and found that I had a tiny nail in one of my tires. Had I not brought More

by Bryan Schultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

Heiser Toyota responded

It’s great to hear our service team’s detailed video inspection caught that nail before it became a bigger problem. Thank you for bringing your Toyota Camry in for an oil change, tire rotation, and multi-point inspection. Don’t hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 10, 2026

Jason did an outstanding job and everyone else were very knowledgeable and extend excellent customer relations. More

by tbernard1153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Jaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2026 -

Heiser Toyota responded

It’s wonderful to hear that Jason provided such a positive experience and that our team’s expertise stood out. Thank you for sharing your feedback, and we look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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