Heiser Toyota

The entire team at Heiser is awesome! This is the second vehicle I’ve purchased from them, and once again, I couldn’t be happier. The entire deal was completed online, making the process This is the second vehicle I’ve purchased from them, and once again, I couldn’t be happier. The entire deal was completed online, making the process incredibly convenient. Jason Larner in Sales was fantastic—professional, helpful, and made everything seamless. Jakub Kania handled all the paperwork efficiently, and I was out the door with my brand-new 2025 Tacoma TRD Pro in less than an hour! The team ensured everything was perfect and the process was beyond smooth. If you're looking for top-notch service and a hassle-free car-buying experience, Heiser is the place to go! Highly recommend! More

I had the pleasure of dealing with Alex. I will highly recommend him for future car purchases. He made the transaction so smooth . Jorgo was incredibly knowledgeable and was thorough through I will highly recommend him for future car purchases. He made the transaction so smooth . Jorgo was incredibly knowledgeable and was thorough through the entire financing process. I cant thank Alex enough for being so incredibly helpful and personable. More

when I scheduled an appointment they told me the only time they had available was noon upon arriving I found out that all those who were waiting in the lobby of a ovedrcrowded service floor were also tol time they had available was noon upon arriving I found out that all those who were waiting in the lobby of a ovedrcrowded service floor were also told that noon was the only available and the service advisors weren't even at their desks nor could they be bothered. The service advisor I spoke to Mike was rude when I told him the service I wanted done on my car and declined other services he repeatedly tried to sell me additional services or "inform me" what I needed to do with my car after I informed him I was aware of the service shedule. I was told the repair would take about 2.5 hours and I was given a complimentary shuttle home and told that I would get one back. I had to call and ask about the status of my car about 3.5 hours after dropping it off and got the voice mail of service and left a voice mail asking when my car would be done. at about 4 hours I got a voice mail that my car was ready for pickup. I tried calling back and got the service voice mail again and left one asking when they could pick me up. with no response and the dealership closing in about 1.5 hours I called again and asked to be put through to someone else and they said I'll try to find a ride for you and hung up. 45 minutes later I call and the receptionist instead of putting me through to service when I asked claimed that this was the first time I was calling and was being sassy with me askes some questions and said I'll pass this on to the supervisor and hung up. 20 minutes later and the dealership closing soon I got a ride from my neighbor and after leaving I get a call from the shuttle saying they were outside when nobody called me to tell me they were coming and I had been calling them all day just to try to get my car the same day like they promised me. This was absolutely the worst experience I could think of having at dealership I felt as if my car was being stolen don't make promises you can't deliver on and If you shove someone off the phone and tell them you will do something and forget they will not forget that you left them hanging. More

In and out of a simple oil change service appointment as expected. Dealt with Toyota Tom. expected. Dealt with Toyota Tom. More

One of my best service experiences at HEISER in a very long time. Courteous and thorough long time. Courteous and thorough More

Associates were friendly, knowledgeable, informative, and not pushy. Dealing with them was a pleasant experience. and not pushy. Dealing with them was a pleasant experience. More

Great service . Friendly and helpful employees. Did not find anything to complain. Will highly recommend this place. Friendly and helpful employees. Did not find anything to complain. Will highly recommend this place. More

Alax Hall was my seller and I had really nice experience. He took care of any of my questions or concerns I had pre and post purchase. I would highly recommend this place. He took care of any of my questions or concerns I had pre and post purchase. I would highly recommend this place. More

Everyone is so friendly and knowledgeable. Also the service department on time and also communicated issues on a timely manner. Also the service department on time and also communicated issues on a timely manner. More

Excellent service. Advisor was pleasant and informative. No. No. No. no. No. No. No. no Advisor was pleasant and informative. No. No. No. no. No. No. No. no More