Heiser Toyota

I first went to a Toyota Dealership in my hometown. I was very displeased with the experience there. The salesperson was young and seemed disinterested. Your salesperson, Roger Droukas, was very friendly, he very displeased with the experience there. The salesperson was young and seemed disinterested. Your salesperson, Roger Droukas, was very friendly, helpful, and seemed genuine from the start. He even helped me with a customization issue I had two days after the sale. I would highly recommend the Roger and the staff to all my friends. It was a positive experience. Thanks for everything! More

Heiser Toyota is by far the best dealership I have every gone to. Everyone is very welcoming and easy to work with. This dealership actually takes the time to assist customers in finding the right car. I wi gone to. Everyone is very welcoming and easy to work with. This dealership actually takes the time to assist customers in finding the right car. I will def. do business with them again. A fantastic dealership. More

We had a great experience! The sales staff was friendly and knowledgeable and very accommodating with our two young children. All of our questions were answered and we were given a very thorough tour of ou and knowledgeable and very accommodating with our two young children. All of our questions were answered and we were given a very thorough tour of our new vehicle. We were very pleased with Heiser. More

Nothing but the best! I always bring my car in here to have it serviced. They always do an amazing job to keep my camry running smoothly and efficiently. They are friendly and the service is quick. The have it serviced. They always do an amazing job to keep my camry running smoothly and efficiently. They are friendly and the service is quick. The waiting room is comfortable and I like that they have free wi-fi as well. More

I originally came to Heiser because of the great lease rates Toyota is running. My wife actually stopped in before I did. Roger helped her out and luckily had the exact car I wanted in stock. He took t rates Toyota is running. My wife actually stopped in before I did. Roger helped her out and luckily had the exact car I wanted in stock. He took the time to make sure my wife and daughter were taken care of and entertained while we did the paperwork. It was the easiest buying process I have ever had. I hate car shopping, hence my wife did the initial browsing. But Roger made everything so easy for me. I didn't have to wait and wonder what was going on. He kept me informed of the process and essentially said he would do everything he could to meet the terms I was looking for. And he did. He even got a payoff on my lease trade in on a bank holiday. No small feet, I work in banking and that was something that got the deal done. Another dealer we stopped at did not take that extra step. Roger made sure I understood what was going on and that I was comfortable with the process. This was without a doubt the best guying experience I have ever had. I will be back at the end of this lease to talk to Roger. More

Good experience - great deal and decent service. More

The information I received over the internet was very helpful in deciding which car and which dealer to contact. The condition of and accessories on this car made my decision for me. The price was reas helpful in deciding which car and which dealer to contact. The condition of and accessories on this car made my decision for me. The price was reasonable but the additional savings that Christina and Roger offered me helped seal the deal. Roger's presentation of the car as well as his no pressure tactics were impressive. My other visits to view other convertibles ( at competing dealerships) were not as pleasant and in retrospect made the Heiser choice even easier. I now hope that if any immediate problems arise from this $18,000 investment, the Heiser dealership will be just as accommodating in keeping my wife and myself happy with the purchase. Optional request: The maintenance history on a leased car should have been available to view regular visits as well as major part repairs/replacements. More

The salesperson took as much time as we needed to go over the major features of the Camry before we drove it off the lot. He was very friendly and courteous to us during the entire buying experience. We were the major features of the Camry before we drove it off the lot. He was very friendly and courteous to us during the entire buying experience. We were given options that actually saved us some money on our purchase and helped us in our decision. More

We appreciated the noticeable lack of pressure in the rlationship with Rich and his associates. He focused on our expressed needs in our quest to find the vehicle best suited to our needs at this time i rlationship with Rich and his associates. He focused on our expressed needs in our quest to find the vehicle best suited to our needs at this time in our lives(retired couple), and realistically and clearly explained the options within our budget. Just as important as his obvious knowledge of the product, he has a "plain-talking, no B.S." style of relating, and a great sense of humor, which greatly facilitated the communication. He's going to get future referrals from us. Sincerely, Bob and Judy Schermacher More

The reason I gave this rating is that I was very happy The reason I gave this rating is that I was very happy with the service I receive on June 14, 2010. I have leased three cars from this dealership The reason I gave this rating is that I was very happy with the service I receive on June 14, 2010. I have leased three cars from this dealership in the past. The customer service has always been above excellent each time I visit the dealership. In 2008, I was laid off my job after being there for over 14 years. At the time I was not sure if I would get approved for a car loan. Due to the fact, I was not been on my current job that long. Brian took the time to explain all the options I had. He gave me all of his attention that evening. He made me such a great deal, I did not buy my old lease. I love my new car. More