Heiser Toyota

This is the third vehicle I have gotten through this dealership, with this particular dealer, and every experience has been great. The courtesy, and friendliness of the staff, the quality of the vehicl dealership, with this particular dealer, and every experience has been great. The courtesy, and friendliness of the staff, the quality of the vehicle, and the price have all met ever one of my expectations. I would (and have) highly recommend Roger Drukas, and Heiser Toyota to anyone thinking of buying or leasing a vehicle. I will definitely be back. More

I needed to have the car serviced, and as always I took it to Heiser where I had purchased. I have always received excellent service at Heiser during the 10 years we have been privileged to go to Heiser T it to Heiser where I had purchased. I have always received excellent service at Heiser during the 10 years we have been privileged to go to Heiser Toyota. They have been curteous and accommodating. More

I financed a used car. First time going through an actual dealership and had the worst experience. Within 4 days of having the vehicle my check engine light came on. That is rediculouse. Within 2 months I ha dealership and had the worst experience. Within 4 days of having the vehicle my check engine light came on. That is rediculouse. Within 2 months I have been to the dealership 5 times. Never will I go back there and never will I recommend them. More

I was impressed that Cory saw my service experience from beginning to end and stayed engaged the entire time. I went in for a simple oil change and requested extra service. Then I had to return because I n beginning to end and stayed engaged the entire time. I went in for a simple oil change and requested extra service. Then I had to return because I noticed an oil leak. He didn't pass me off to anyone else, remembered that I had been in for service and type of service, and made sure the leak was corrected. He passed a very critical customer service benchmark in my book. More

I was a longtime service customer of another Toyota dealership in the area but after trying Heiser I haven't gone anywhere else!! When I come into the service bay I am immediately greeted and made w dealership in the area but after trying Heiser I haven't gone anywhere else!! When I come into the service bay I am immediately greeted and made welcome. The waiting area is always clean and comfortable. When my servicing is done, everything is explained to me in terms I can understand. I also appreciate how clean my car is when I leave. Thank you to the people in service!! More

The service people went out of their way to help me (I use crutches). Every one was friendly and easy to deal with. The service person taking care of me, came with a new problem, explained what it was all use crutches). Every one was friendly and easy to deal with. The service person taking care of me, came with a new problem, explained what it was all about, and noted the price to get my approval of the work. More

I came in for my 20000 mile service which is a oil change and tire rotation, etc. Service was excellent. And, the sales person was friendly and informative. He cam over to the waiting room to inform me abo and tire rotation, etc. Service was excellent. And, the sales person was friendly and informative. He cam over to the waiting room to inform me about the possible need for an air filter and gave me my options. He was very good. More

This is a fabulous dealership.....wanted to always please. price, service and friendliness. we had a great, knowageable salesman named Richard, then then everytime it is in for service, the people are please. price, service and friendliness. we had a great, knowageable salesman named Richard, then then everytime it is in for service, the people are ver friendly and helpful. Had a discrepancy on the last service bill, and they were very accomadating. More

I had a very pleasant experience at Heiser Toyota. I needed a car and basically knew what I was looking for. All of my questions were answered and no "high pressure" experience. Just lovely. I cannot needed a car and basically knew what I was looking for. All of my questions were answered and no "high pressure" experience. Just lovely. I cannot say enough about Jason, extremely pleased with his service and he had all of the answers. The walk through he presented when I picked up the car was great and very informative. I found myself not having to look up much at all in the owners manual, which, I am still browsing through. Jason was there to check up on me during the time I was waiting, he always knew where I was. As for the dealership itself, very clean, organized and overall a nice place to wait while the car is being serviced. The area for the children is wonderful! Well thought out. I used to work in an auto garage, I loved my job and really never saw myself needing to do my service work at the dealership. I have changed my mind on that. I will be going back. Oh, the coffee and hot chocolate are great also! More

Convenient. I stopped on my way back from Milwaukee to see if they could give me an oil change and they did so immediately. Plus they informed me about up coming maintenance that I should be anticipating see if they could give me an oil change and they did so immediately. Plus they informed me about up coming maintenance that I should be anticipating in the future. Nice to know what to plan for. . More