Heiser Toyota

My wife and I went to the Milwaukee Auto Show and decided that we wanted a hybrid, so we knew it was going to be a Toyota car. We were pretty sure that we would buy a Camry, until we went to Heiser and drov that we wanted a hybrid, so we knew it was going to be a Toyota car. We were pretty sure that we would buy a Camry, until we went to Heiser and drove both a Camry and an Avalon. We had talked on the phone with a sales person, who turned out to be Joe Malinauskas. We can't say enough good things about Joe - he is personable, he was able to answer all of our questions, and he listens!! We had a wonderful experience taking test drives, and getting to know both the Camry and the Avalon. We liked both, but decided on the Avalon. We went home, did our homework, and called Joe back to offer a price that we felt was fair. Joe checked with his managers, and the deal was done!! It was a pretty simple process. Our car was not available locally, so it was ordered, which was just fine, and came in when expected. We picked it up just two days ago, and could not be happier with the car, the experience, and the interaction with Joe and the other staff at Heiser. Thank you Heiser!! We will definitely recommend you to others! Fred and Judi Stadler More

Joe Malinauskas got to know us and learn what we were looking for. Then he showed us what was possible within our interests. When it got to the price he listened to us and was very specific about what looking for. Then he showed us what was possible within our interests. When it got to the price he listened to us and was very specific about what he could do with the price. After checking with a few other dealers we came back to work on the price because we were very impressed with Joe and Bill the sales manager and with the dealership as a whole. We came to an agreement on the price that we were satisfied with and had them find the car that we wanted. It only took a few days! We had to wait for the film cover for the hood, fenders and rear bumper. When the car was delivered we were served very well by Joe Vicari, Jr. and decided on the paint protection options since we have the habit of keeping cars for a long time. He also was very professional and easy to work with. Joe Malinauskas then went through the operation of the entire car with us to the extent of making sure that my cell phone was paired correctly with the Entune system. This was very impressive since I had read a lot on-line about people having trouble with the pairing function which I believed to be due to inadequate setup. Joe brought in a service specialist to make sure that it worked with with my cell phone. Further, Joe went through many of the functions of eTune and how to get the mirror buttons to work with our garage door. This was all very helpful because after not having a new car for 17 years some of the setup tasks were rather daunting even for a computer professional. Heiser is many mile further from our house than the Toyota dealer that we had previously worked with. The friendliness, accuracy of what we were told, price, and in general the professional manner in which we were treated was a huge factor in our deciding to work with Heiser and especially Joe Malinauskas who represents Heiser very well. We would recommend Heiser Toyota to any of our friends who were looking for a car. More

Joe Malinauskas was great to work with. I knew what kind of car I wanted, and when we found the color, doing the lease deal in a timely fashion was all I wanted. Joe understood immediately, avoided the det of car I wanted, and when we found the color, doing the lease deal in a timely fashion was all I wanted. Joe understood immediately, avoided the details I wasn't interested in, and facilitated the completion of the transaction within a couple hours. It's the fastest I've ever done a deal. Nice job Joe! I look forward to working with Joe and Heiser over our 36 month lease of our Prius C. More

When I started looking at cars, I knew I wanted a Toyota and I wanted to go to a dealer close to home. I met Joe M. on a Saturday morning. He was very friendly and very professional. He was able to answer a and I wanted to go to a dealer close to home. I met Joe M. on a Saturday morning. He was very friendly and very professional. He was able to answer all of my questions and explain what Toyota was offering. He allowed me time to think about it, and was never the "pushy salesman" type and I appreciated that. When the deal was closed and I came to pick up my car, he again was very professional and explained everything I needed to know to drive home my new Corrola. Peter Butler was also very helpful at the closing, going through the mounds of papework and explaining the details clearly. The showroom is excellent, clean and comfortable. I would recommend this dealership and Joe M to others. More

Brett was awesome! He was friendly, patient, and knowlegeable. He did an excellent job of explaining not only the vehicle features but also the services Toyota offers. On the day we picked up our Hi knowlegeable. He did an excellent job of explaining not only the vehicle features but also the services Toyota offers. On the day we picked up our Highlander he was very respectful of our time and very professional but still esay to relate to. We trust Brett that he gave us the best deal possible. I would, and will, highly recommend Brett to future Toyota owners! :) More

The dealership has always delivered friendly, prompt service. The pricing appears reasonable for a dealer. I have bought 2 sets of tires and they were able to get the tires I wanted at a reasonable pr service. The pricing appears reasonable for a dealer. I have bought 2 sets of tires and they were able to get the tires I wanted at a reasonable price. The only minor problems I have had, which did not affect the review, is whether they wash the car before giving it to me after servicing or whether I have to drive it through their car wash. There was another instance when I had a water pump replaced but the new pump was leaking when I returned home. The service manger promptly took care of it by having the car towed back to Heiser and corrected the problem. I do not know if this was caused by a faulty part or by an installation error. I did appreciate the quick response and corrective action. More

The reason this dealer was selected was from information given from USAA. After visiting the dealership, Joe Malinauskas was very professional, friendly, and established rapport with me quickly. This is th given from USAA. After visiting the dealership, Joe Malinauskas was very professional, friendly, and established rapport with me quickly. This is the reason why I chose to buy the car from Heiser Toyota. Joe made this the best car buying experience I've ever had. Thank you! Marlene Stanley More

The service I received on my car was outstanding. The garage and waiting area are the best I have ever experienced in this business. The service tech offered a loaner car without me having to ask if one garage and waiting area are the best I have ever experienced in this business. The service tech offered a loaner car without me having to ask if one was available for an overnight auto repair. the car was ready as promised at the designated time. I would return to Heiser for any service needs. More