Back

Heiser Toyota

Milwaukee, WI

4.7
7,024 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
Contact Dealership

11301 W Metro Auto Mall

Milwaukee, WI

53224

Directions

By Type

Showing 7,024 reviews

June 20, 2014

Heiser was great, Very pleased with Tacoma Heiser Toyota and Joe Malinauskas were very pleasant to deal with. Very knowledgeable about truck and features and accommodating to our schedule to t More

by bfreyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Malinauskas
June 09, 2014

Great experience! I had a wonderful experience working with both Joe and Frank. They worked with me to do almost everything over the phone because I live in Chicago. I More

by MHRN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Malinauskas
June 03, 2014

New Sienna The salesman,Donnie,literally went the extra mile(s) for us! Traded in two vehicles - Donnie travelled over 100 miles to p/u 2nd car More

by Bhg657
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Her, Donnie Her
June 03, 2014

Buy a New Car For a great experience when you want a car, see Donnie Her at Heiser Toyota. He works hard to get to your price and meet your needs. Plan on spendin More

by donbarr2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Her
June 01, 2014

Great buying experience! We went to Heiser looking for a used Toyota, but we weren't sure which model we wanted. We had never been to Heiser before, and were impressed and de More

by ErichK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bill Lawrence, Steve Andreasen, Donnie Her, Pete Cooney
May 28, 2014

Best new car purchase experience we've had We can't say enough positive things regarding the experience we had working with Joe. No pressure, but very informative and friendly, offering a numb More

by bmccraw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Malinauskas
April 23, 2014

Leasing Experience After corresponding with and visiting at least 3 dealerships, I found Craig at Heiser to stand apart in excellence in very important ways. He was thor More

by bdleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Strzyzewski
April 22, 2014

Horrible! I had the worst car buying experience of my life at this dealership. I had the great misfortune of working with Joe Malinauskas concerning a used Toy More

by dbarker2112
Customer Service
Friendliness
Price
Recommend Dealer
No
Apr 23, 2014 -

Heiser Toyota responded

I am very surprised to hear of your comments regarding your visit to Heiser Toyota and your experience with Joe. Without question, Joe is the most professional, honest, and respectful person I have ever known. In fact, you can Google "Heiser Toyota Reviews" and see under both Google and Dealerrater, that Joe has dozens of extremely positive on-line reviews. All that being said, I am sorry for the experience you feel you had with our dealership. We try to make every customer experience a positive one, but in rare situations - we are unable to meet a customer's expectations for reasons that we don't always control. Sincerely, Chris Dulla, President Heiser Automotive Group

April 13, 2014

New Car Purchase Joe did a good job. A people person, to be sure. While he was thorough orienting us to the new car systems, he went a bit rapidly. More

by WilliamRoden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Malinauskas, Ella Golovina
Apr 23, 2014 -

Heiser Toyota responded

Thank you for your review and feedback. I will definitely work on that. Best wishes, Joe Malinauskas.

April 10, 2014

Rav 4 from Heiser Toyota After visiting several other car dealerships and being treated in a less than friendly manner, I stopped in at Heiser. I was greeted by Donnie Her wh More

by crisbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Her
Apr 23, 2014 -

Heiser Toyota responded

I am glad you allowed me to earn your business. It was a pleasure helping you. Thanks again, Donnie Her.

Apr 23, 2014 -

Heiser Toyota responded

I am glad you allowed me to earn your business. It was a pleasure helping you. Thanks again, Donnie Her.

...
679
...