Heiser Toyota

Stepping up Donnie did a great job listening, instead of "selling"! My previous experience with used car salesmen was typical of what we all know we don't want, Donnie did a great job listening, instead of "selling"! My previous experience with used car salesmen was typical of what we all know we don't want, but Donnie was different. He listened, responded to each of my requests intelligently and professionally. I will definitely reach out to Donnie when I'm ready for my next car. More

Great deal! Great sales rep! Donnie Her did a great job for me when I bought my new Camry! I did my homework on the internet and had narrowed my search using Consumer Reports TRUE Donnie Her did a great job for me when I bought my new Camry! I did my homework on the internet and had narrowed my search using Consumer Reports TRUECar estimate which required me to leave a phone number so the dealer could contact me. Donnie was the one who called me. He was polite and projected a desire to serve me, the customer. When I went in to the dealership, he did not disappoint and was not pushy. He patiently went with me through three test drives and was there to help my wife and me get a fantastic deal. Kudos to the sales manager who asked the GM to honor the final request we needed to make the purchase. Kudos also to the GM who approved the request. The price we paid was under invoice and we qualified for 0% financing. A great deal for us! The slight negative was the length of time I had to wait to get the credit approval. That seemed to be due to the end of the day and a lot of sales. More

Great buying experience Ron Ripple did a great job from start to finish in getting me in my new 4Runner. Ron is highly ethical and very thurough as a Sales person. I would Ron Ripple did a great job from start to finish in getting me in my new 4Runner. Ron is highly ethical and very thurough as a Sales person. I would not hesitate to recomment Heiser Toyota or Ron Ripple. More

Sales dept."outstanding" service dept. not so much. My salesperson,Donnie Her, was outstanding! I'll be the first to admit that I am not the easiest customer to work with but Donnie was friendly,helpful My salesperson,Donnie Her, was outstanding! I'll be the first to admit that I am not the easiest customer to work with but Donnie was friendly,helpful, and showed extreme patience with me. I was pleased with the sales dept. as a whole and in particular I found Rex Holtz to be a stand up guy. When there was a mix up with an appointment, Rex went the extra mile to make sure that I was treated like a long time customer rather than the first timer that I actually was. I found the parts dept.to be knowledgeable and helpful. Except for Melissa Janke, too many bad experiences and not enough professionalism to say the same about the service dept. More

I had a really awesome experience with Donnie. I had a fun time at Heiser Toyota with Donnie. He is really down to earth and a fun guy to be around. He made me feel right at home and treated me wit I had a fun time at Heiser Toyota with Donnie. He is really down to earth and a fun guy to be around. He made me feel right at home and treated me with great respect. Normally a young kid like me wouldn't be given the time of day and a car dealership. But Donnie and the whole Heiser Toyota team made me feel right at home. I drove from Peoria, IL to Milwaukee, WI to go pick up my car. It is a used 2011 Honda Civic Si. I got a really great price on it and I love the car. I would definitely make the 4 hour drive to go there again!!! More

Donnie Her Review Donnie provided friendly, helpful service as I was looking for a new vehicle to accommodate my needs. He listened to and addressed my concerns (cost, Donnie provided friendly, helpful service as I was looking for a new vehicle to accommodate my needs. He listened to and addressed my concerns (cost, gas mileage, size, etc.), and I was in a wonderful new car in no time! More

Best of the Lot I shopped at four Milwaukee area Toyota dealers and visited some more than once. Not only did Heiser give me the lowest price for my new Highlander, I shopped at four Milwaukee area Toyota dealers and visited some more than once. Not only did Heiser give me the lowest price for my new Highlander, it provided straight forward information with no pressure to buy from them. The ethics and the knowledge displayed by the staff was second to none. More

Steve Anderson review Looking to give positive feedback. James was a true professional. Have owned 20 plus new cars.. This was so far my best experience.. Keep raising the Looking to give positive feedback. James was a true professional. Have owned 20 plus new cars.. This was so far my best experience.. Keep raising the bar James and people might actually like car buying again??. More

Impecable Service Heath has been my service advisor for my last few appointments for my Highlander. He is knowledgeable and has continued to prove that he really does c Heath has been my service advisor for my last few appointments for my Highlander. He is knowledgeable and has continued to prove that he really does care about getting us the best service for the best price. He's great at communicating the services needed: their importance, how they'll be done and the price. That transparency is what keeps me coming back to Heiser not only for service but for sales as well. More

Awesome salesman ... Took great care of me Buying a new car can be frustrating and exhausting to say the least. After going to several dealerships Rodger made it a no brainer in selecting Heise Buying a new car can be frustrating and exhausting to say the least. After going to several dealerships Rodger made it a no brainer in selecting Heiser Toyota over our other choices. From the initial contact, to the few bumps in the rode we hit getting everything together down to the front door service picking us up from our home once everything was in order to test drive and go in and complete the paperwork, Rodger went above and beyond for us and he is just an awesome salesman. The dealeship itself is nice, lots of nice selections to choose from, friendly staff, .... Finance is also great because Lis went the extra mile to get us the best rate and get our % lowered with our particular situation and Frank finished us up in a quick and timely fashion when we came back to complete everything. They were able to work with what we had for a down payment without pressuring us for more. It was a good experience all in all . I look forward to coming back when its time to get something else !! So if you are in the market be sure to give them a chance to earn your business and be sure to ask for Rodger because he will indeed take good care of you !! My husband said he seems like the kind of guy that would be cool to hang out with go fishing or grab a brew. It makes a big difference when buying this type of purchase when you connect with a good saleman who is of course in the business to make money but also cares about the customer. I look forward to when I can come back and get that Tundra :) .. ALJ More