Heiser Toyota
Milwaukee, WI
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Great buying experience I have purchased my first car from Heiser and I had good experience. This time with my seconds purchase from shahat my sales person was even smoother. I have purchased my first car from Heiser and I had good experience. This time with my seconds purchase from shahat my sales person was even smoother. More
Really nice place I was shopping around to buy 2016 Camry. I visited 2 other dealers before I met Shahat and Jamie on Monday afternoon. They gave me an offer on 2016 I was shopping around to buy 2016 Camry. I visited 2 other dealers before I met Shahat and Jamie on Monday afternoon. They gave me an offer on 2016 Camry which I could not turn down. He delivered what he promised. There was no surprises such as price change, option changes etc etc. He delivered what I was told. Shahat was a honest and sincere sales consultant I ever met. More
mom's minivan floor mats matter!!!! I would recommend this particular dealership as we are happy with our lease, customer service & all of the oil changes & we worked with James Hicks (I I would recommend this particular dealership as we are happy with our lease, customer service & all of the oil changes & we worked with James Hicks (I'm not certain who sold my husband the floor mats) who was great but I'm super frustrated at the moment!! We leased a Toyota Sienna and for Christmas, the only thing I really wanted was floor mats since I'm always hauling kids & WI weather so my wonderful hubby went to the dealership & spent $180ish on official "Toyota sienna mini van mats" that do not work in our mini van. I took them with me to 2 oil changes, hoping someone would be able to help me install them properly and both times, the guys laid them on the floor & said that's how they are suppose to go. Every time you need to move a seat or the kids climb into the back, you need to remove these stupid, heavy duty mats (for me, I'm moving these mats like 10 times a day & some times they have to sit with me on the front seat if the bucket seats need to be closer to the front to give more leg room to the kids in the third row). Tonight, my friends stopped by and have the SAME minivan with PERFECT FITTING MATS that do not need to be taken out when you move the seat AND they were thrown in for FREE at a dealership in Green Bay!!!!! These stupid mats have been a source of frustration for me (and my hubby but he's less reluctant to admit this) on a daily basis for 2.5 years yet we needed them so the floor wouldn't get so dirty & I wasn't about to spend more money on floor mats for a vehicle we didn't even own. Prior to seeing our friend's van, we decided when our lease is up, we are purchasing a Honda because we've researched the floor mats & found a place that will install the best for pretty reasonable since we are buying now!! My advice... Do not live with unruly floor mats for years & years!!! There's a perfect fit somewhere!!!!!! More
From Absolutely fab to Terrible 3rd rate post sales executio Post sales Though it looked like a great sales experience, the following execution on sales promises were in adequate and 3rd rated at best. I will n Post sales Though it looked like a great sales experience, the following execution on sales promises were in adequate and 3rd rated at best. I will not want my work enemies to have this kind of experience. Terrible and no one is even apologetic. The navigation system does not work, the rear view equipment fell down. TOYOTA, shame on you because of HEISER! Old Input during sales Exceptional mess free sales process with Shahat. No gimmicks, no pressure. Felt very comfortable with my decision and the blue Shahat was able to negotiate for me. More
Amy Bobber was awesome It had been a while since I had purchased a car, but with Amy's assistance and expertise, she made it pleasant and seamless without any complications. It had been a while since I had purchased a car, but with Amy's assistance and expertise, she made it pleasant and seamless without any complications. She did not put any pressure on me, like other dealers I had already visited, including other Toyota dealerships. I felt she really paid attention so what I needed and helped find my fit. Everyone else involved was also very helpful. More
Shahat Mohamed I did not have any intention of purchasing a car the day I went to the dealership. I wanted to see what options I had firstly the 4Runner. After s I did not have any intention of purchasing a car the day I went to the dealership. I wanted to see what options I had firstly the 4Runner. After speaking with Shahat, they gave me a deal that I was happy with. Shahat was attentive and kept me in the loop and was straight forward with me. I am and honest person and expect the same in return, He gave me several options and went over everything when it came time to sign the paperwork. He took the time to answer all my questions and explain in detail on areas that I was not clear with. I am a happy customer! More
Great experience We bought a 2016 Toyota Highlander at Heiser. Jorgo was very knowledgeable about the vehicle and it's features. He listened to what we wanted and us We bought a 2016 Toyota Highlander at Heiser. Jorgo was very knowledgeable about the vehicle and it's features. He listened to what we wanted and used that information to recommend a specific trim. He didn't try to over-sell us something we didn't need. We were also considering a minivan and was very patient while we test drove a Sienna and weighed our options. He was helpful without being pushy. We also worked with Bill Lawrence when finalizing the transaction, and he was very personable and accommodating. More
Used car buyer I was in the market for a used Venza. When I got to the dealership it was a pleasant to work with Shahat. He worked hard to get the right price. Thank I was in the market for a used Venza. When I got to the dealership it was a pleasant to work with Shahat. He worked hard to get the right price. Thank you for the hard work. More
Helpful, nice and very good experience This is my first experience leasing a car and the whole process went smooth and easy thanks to the whole team and especially Jorgo Ndina. He explaine This is my first experience leasing a car and the whole process went smooth and easy thanks to the whole team and especially Jorgo Ndina. He explained to me all the options buying vs. leasing and all the + and - based on my case till I reach my final decision. Paper work went also painless and I needed to leave the car with them few days I was travelling and they were so nice to accommodate and facilitate the pick up of the car at the delivery date. I visited other places before I go to Toyota and for some it was really awful and dealers were pushy, Jorgo made me feel like I am talking to a friend who is advising me. Good job, nice service ...Very happy with the overall experience. More
Love it! Great service, Amy Bobber was very helpful along with everyone I dealt with. This is the 4th Corolla I have bought through Heiser. My purchase of a ca Great service, Amy Bobber was very helpful along with everyone I dealt with. This is the 4th Corolla I have bought through Heiser. My purchase of a car is every 10 years or so, that being said, I have been very pleased with this dealership. More