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Heiser Toyota

Milwaukee, WI

4.7
6,983 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 6,983 reviews

September 22, 2016

Mary Higgins- Our sales rep We live far away we chose to get a vehicle so it was that easy sale for Mary. Let me just say we would NOT purchase from there anymore . I kno More

by Withlovetink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mary Higgins
Sep 23, 2016 -

Heiser Toyota responded

Heiser is sincerely sorry you were not happy with the entire experience at the dealership. We certainly strive to convey the best to each of our customers. Please accept our apologies and know that we do value you and your business. Thank you for this feedback.

September 18, 2016

Saved Me! I had a motor vehicle accident and needed a replacement vehicle quickly! Chris H. took excellant care in listening to my needs and found me a vehicle More

by JenS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lis Arendorfer-Mess, Christopher Hintze
September 16, 2016

Best Car Buying Experience Ever! In 60 years of buying new and used cars I have never had a better buying experience. Jorgo was outstanding in every way. He was knowledgeable, court More

by Skilover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald (Finance)
September 10, 2016

Wonderful My family and I were looking for a minivan and my mom had recently bought a minivan from Heiser Toyota. She suggested that we should work with her s More

by jlynnw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2016

Professional, courteous and responsive. Jorgo did a great job. I was purchasing a used vehicle without the benefit of seeing it. He created a 10 minute video where he walked through the en More

by fancypants
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 31, 2016

Great experience We chose Heiser because they happend to be the only dealership around that had the exact Toyota Highlander we were looking for. We had received an ama More

by Jennifer2984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rex Holtz
August 30, 2016

Thanks David Vang Thanks very much to David and the team at Heiser. We were just wandering around the lot and David was the first person to come out and greet us. He wa More

by Grace Howard
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lis Arendorfer-Mess, David Vang
August 29, 2016

3rd rated service and execution of sales promise The dealership service is a total ripoff. 3rd rated service. They promised to get navigation installed in the car and rear view camera. The final prod More

by Krishna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Al Hussain
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian, Joe Vicari
Sep 08, 2016 -

Heiser Toyota responded

Hi Krishna: Heiser sincerely apologizes for the misunderstanding and confusion here. We sincerely thought we could help you install the navigation system you wanted at the dealership level. We are sorry things did not work out to your satisfaction. Please know that we value your business and tried very hard to deliver the experience and vehicle you desired.

August 27, 2016

Brandon It was good 100% Shahat Mohamed Good Sales Men!! I think everyone should come get them an brand new car 2016 camry brand new. I love it More

by Brandon824
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 24, 2016

HEISER ROCKS! WOW! I can begin to express the experience I'd encounter. First, I was hesitate to even dare to bring myself to them, already knowing I was ghost in t More

by ZHOUSTON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Vang
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