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Heiser Toyota

Milwaukee, WI

4.7
6,985 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 6,985 reviews

August 28, 2019

Awesome Car Buying Experience Jason made our car buying experience a breeze. Buying a car can be so stressful and Heiser made it so easy and simple. I would buy a car from Jason an More

by JKARNATHLEMKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Heiser Toyota responded

Dear Valued Customer, We appreciate the 5-star review! Always happy to help. Thank you for choosing Heiser and we look forward to seeing you again in the future. Welcome to the Heiser family of owners!

August 28, 2019

Bought first New car The customer service was above and beyond. My wife and I were very happy to have gone to this dealership. Alex Hall was very helpful and we would easi More

by AUMEZINWA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Goran
Aug 28, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that Alex helped to make this a great experience for you and your wife. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're both enjoying the new ride!

August 28, 2019

My sales rep was kind, patient, and very attentive Al Hussain was kind, patient, and attentive over the 2 days it took me to decide. He went above and beyond in making sure I received everything I was More

by SHAE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Heiser Toyota responded

Dear Shae, Thank you for the 5-star review! Glad to hear that Al helped to find just what you were looking for. Thank you for choosing Heiser, we hope to see you again soon. Happy driving!

August 28, 2019

Great experience We had a great experience buying our car at Heiser. First time customer and it was a pleasant surprise. Roger worked with us getting the car with the More

by MEXICOAMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 28, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are always happy to help. Thank you for choosing Heiser and we hope to see you again soon. Welcome to the Heiser family of owners! Enjoy your new ride!

August 27, 2019

Enjoyable buying experience. The purchase of my recent Rav4 was an easy going and a fun experience with no pressure. I will definitely come back to this dealership for my future More

by DISTOCK5246
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We're so happy to hear that this was a easy going and fun experience for you. We greatly appreciate your business and we are looking forward to seeing you again in the future. Hope you're enjoying your new Rav4!

August 27, 2019

Wonderful experience and helpful staff Great experience working with Tria and everyone else! They helped me find the perfect Camry and worked with me on final price that allowed me to stay More

by Julie B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tria Lee, Goran Filipovic
Aug 27, 2019 -

Heiser Toyota responded

Dear Julie, We appreciate the great review! We are happy to hear that we made this a great experience for you. Thank you for choosing Heiser and we look forward to seeing you again in the future. Hope you're enjoying your new ride!

August 27, 2019

Multipoint Check Chue Lee and Joe Kuckuk were wonderful listening to my concerns to have checked on my car. They have been the BEST treating my car for many years. An More

by JSALINGER1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
Aug 27, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the great review! We are so happy to hear that we have provided you with a 5-star experience. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 26, 2019

Quick Service Chue Lee was efficient and welcoming. The wait time wasn't bad despite it being the weekend. was informed in detail of what was done and checked. Over More

by VUEK21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Aug 27, 2019 -

Heiser Toyota responded

Dear Vue, Thank you for the positive feedback! We are always happy to help. We appreciate your business and hope to see you again in the future!

August 26, 2019

Quick and easy Going to an auto dealership can be very stressful. However, it was a good experience overall. Sales reps were kind and understanding. It was hassle-fr More

by HSOH0421
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive review and recommendations! Glad we could make this a hassle-free experience for you. We appreciate doing business with you and look forward to seeing you again in the future. Happy driving!

August 26, 2019

Roger made buying a car very easy! I just recently bought a used Toyota Highlander from Roger Droukas. He made the entire process quite easy. He has a lot of knowledge and answered all More

by Amy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Lawrence
Aug 26, 2019 -

Heiser Toyota responded

Dear Amy, Thank you for the great review! We are happy to hear that Roger has provided you with a positive experience. Thank you for choosing Heiser and we hope to see you again in the future. Happy driving!

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