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Heiser Toyota

Milwaukee, WI

4.7
7,957 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,957 reviews

April 27, 2026

They took good care of my car. It had a check engine light on due to some coolant valve issue and I got it fixed with the help from them and also they dropped me and picked me up w More

by Vinodh.vinpower
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2026 -

Heiser Toyota responded

It’s great to hear we were able to fix the coolant valve that caused your Toyota RAV4’s check engine light and have it running smoothly again. Thank you for mentioning our drop-off and pick-up service and for the five-star rating. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 27, 2026

We trust Heiser with all of our vehicle needs! We feel welcome when we come to the service department. More

by coachbach
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
April 26, 2026

The service was great. Everything was explained to me also The waiting room was neat and clean More

by mardoug
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
April 26, 2026

Roger has always been super helpful. Everyone is always so nice.and Michael did a great job with helping me out on all the paperwork. Again thanks for all your help.will be back in 3 yea More

by ndmom42
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Ackeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2026 -

Heiser Toyota responded

We’re delighted to know Roger and Michael made everything so smooth and that our team treated you warmly. Enjoy your new Toyota, and we look forward to welcoming you back in three years. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 25, 2026

Staff was very friendly and helpful with getting us into our new vehicle’s they will forever have our business and we will continue to help bring them business through friends and family etc. More

by blake_reynolds
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2026 -

Heiser Toyota responded

It’s wonderful to hear our team made getting into your new Toyota 4Runner so smooth and friendly. Thank you for planning to recommend us to your friends and family. We look forward to helping you again down the road. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 24, 2026

Very good sales force Great customer care ,service department is excellent ,this is my third Sienna. More

by charleshammer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Ackeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Toyota
Apr 25, 2026 -

Heiser Toyota responded

We’re honored to have you return for your third Toyota Sienna. Thank you for praising our sales and service teams for their attentive support. Jessica appreciates your continued loyalty and looks forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 24, 2026

great experience Heiser has treated me very good this is the third Sienna purchased at Heiser Toyota Service department has been great for maintenance More

by charleshammer
Recommend Dealer
Yes
Employees Worked With
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Michalowski
Apr 24, 2026 -

Heiser Toyota responded

Thank you for choosing a third Toyota Sienna and for sharing your positive experience. We’re glad our service department has kept up with your maintenance needs. We appreciate your loyalty and look forward to your next visit. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 23, 2026

I have been bringing my cars starting with a 209 sienna and ending with a 212 sienna and have have not had any problems and Service has been excellent. I have bought both cars at Heiser. More

by Dar42ride
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
April 23, 2026

They take good care of me. Both gentlemen at the service desk are through and helpful. More

by AUNTJANPF
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
April 23, 2026

This was my first experience working with Heiser Toyota and found Roger and the staff very helpful and informative, and would recommend Heiser to anyone looking for a Toyota, More

by jmnell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
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