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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
8,250 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,250 reviews

September 12, 2026

It was great! Mike was terrific!! I'll be back! I hope Mike is always in charge. (Oh, no...7 words!) More

by Gary Rintelmann
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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Sep 13, 2026 -

Heiser Toyota responded

Knowing you found Michael terrific and that the service on your RAV4 Hybrid met your expectations is rewarding. We look forward to welcoming you back soon. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 11, 2026

I've always been treated fairly and with respect when I come in for service. Kevin makes me feel welcome and important when I come in for service. I enjoy working with Kevin. He is truly good at his job an More

by mbourque_53051
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
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Sep 12, 2026 -

Heiser Toyota responded

Your feedback about Kevin’s attentive service shows how our service department prioritizes respect and comfort for every guest. Kevin will be thrilled to know his efforts make you feel welcome from the moment you arrive until you depart. We appreciate your continued trust and look forward to servicing your Toyota RAV4. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 11, 2026

I've always been treated fairly and with respect when I come in for service. Kevin makes me feel welcome and important when I come in for service. I enjoy working with Kevin. He is truly good at his job an More

by mbourque_53051
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Print
Sep 12, 2026 -

Heiser Toyota responded

Knowing that every visit leaves you feeling respected and valued means a lot to our service team. We’re glad Kevin could make you feel at ease throughout your service for your Toyota RAV4. Thank you for trusting us with your service needs. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 11, 2026

He was great listened to all my concerns and took care of everything on my highlander More

by Proftzxr999
Recommend Dealer
Yes
Employees Worked With
Tommy
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Sep 11, 2026 -

Heiser Toyota responded

Your note about us listening to your concerns reflects our service team’s commitment to thorough, attentive care. Hearing that we took care of everything on your Highlander means a lot to our service team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 11, 2026

Very informative and helpful Tom was very informative and helpful when talking through what will need to be done to my vehicle More

by hlovingdesign
Recommend Dealer
Yes
Employees Worked With
Tom
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September 10, 2026

Needed a new battery. ... mine was under warranty and died within 6 months. Got a new battery More

by haalonzo1
Recommend Dealer
Yes
Employees Worked With
Tom
Print
September 10, 2026

Professional, polite & prompt service. I was also pleased with the video of my vehicle. More

by Carol
Recommend Dealer
Yes
Employees Worked With
Tom
Print
Sep 10, 2026 -

Heiser Toyota responded

Knowing your service visit was courteous and efficient means a lot to our service department. We’re glad the video of your Sienna during its service gave you clear insight into its condition. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 10, 2026

Everything was great, just took a lot longer than expected The staff was thorough in recommendations More

by melody.hilderman
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
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September 07, 2026

Good job and great customer service the advisor knows what he doing and manager Matt was great More

by chauncey.lovett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Lowther
2.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Gong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 07, 2026 -

Heiser Toyota responded

We’re glad our service advisor’s knowledge and our manager’s guidance ensured smooth service on your Chevrolet Tahoe. Your kind words mean a great deal to us. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 07, 2026

Everyone was extremely helpful and courteous. It truly felt so welcoming and was a delightful experience! More

by elbozich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Print
Sep 07, 2026 -

Heiser Toyota responded

Knowing the service on your Hyundai Tucson Hybrid made you feel at ease and supported means a lot to our team. We appreciate your kind feedback and are glad your visit was so enjoyable. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

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