Heiser Toyota

I set up an appointment to see a car and the car was sold when I got there. I was not told until I was actually there. when I got there. I was not told until I was actually there. More

Love my new 4Runner. Best guys I ever worked with! Thank you to everyone who help me out. Darrin or “D” in sales is absolutely amazing. you to everyone who help me out. Darrin or “D” in sales is absolutely amazing. More

Pick up on time. Good social distancing and mask use. Pick up on time. Good social distancing and mask use. Returned vehicle on time. Very friendly.Explained work done well. Did not mess car up. Ver Pick up on time. Good social distancing and mask use. Returned vehicle on time. Very friendly.Explained work done well. Did not mess car up. Very clean. More

After 3 visits and talking with service advisor my concerns was taking care of. I expect my vehicle returned to me clean not dirty inside concerns was taking care of. I expect my vehicle returned to me clean not dirty inside More

Felt like I was pushed thru. No free car wash any more. No drinks while waiting. No personal connection. Couldn’t even tell you who I spoke to. Drove two hours for a ten minute service. Don’t know No drinks while waiting. No personal connection. Couldn’t even tell you who I spoke to. Drove two hours for a ten minute service. Don’t know what’s going on here, but quality of service isn’t what it used to be our met my expectations Also, how do I fill out satisfaction survey if I don’t have a clue who I spoke to? This is a waste of my time. More

I’m usually quite satisfied. This time my car was not washed & all my syrius radio presets were gone possibly when the person was resetting my iPhone connection to the car. I wasn’t happy about either of washed & all my syrius radio presets were gone possibly when the person was resetting my iPhone connection to the car. I wasn’t happy about either of these things. More

The whole service department was an excellent experience no problems at all whatsoever. At first I was concerned since it was a used vehicle that I purchased a month ago. So i should not have had this probl no problems at all whatsoever. At first I was concerned since it was a used vehicle that I purchased a month ago. So i should not have had this problem of a bad catalyst Converter. No worries they said it was under a warranty so no charge to me. Awesome!. More

I went in for 15,000 mile maintenance on my 2019 RAV4. I wish I had paid more attention to the service reps’ names to give them personal compliments! The 2 I dealt with were great! The first (I believe Vin wish I had paid more attention to the service reps’ names to give them personal compliments! The 2 I dealt with were great! The first (I believe Vincent Lor?) answered all my questions to help me better understand how to use my cruise control settings. Because he was busy when my service was completed, another service rep (Bob or Joe) called me over to let me know it was done and went over the findings that everything checked out okay. He let me know the other guy was busy and that he didn’t want me to wait any longer, which I thought was very nice and great team work! He also answered my questions about the letter I received a while ago about the gas tanks never appearing full via the gauge after filling them fully. He said Toyota is still working on a resolution for that issue. Overall, I had a great experience and would recommend Heiser Toyota. More

It was my first time taking my car there and I have to say it was a wonderful experience. The staffs was really nice and they made me feel welcome. The technician’s work was flawless and they finished up say it was a wonderful experience. The staffs was really nice and they made me feel welcome. The technician’s work was flawless and they finished up faster then what I was told so that’s a plus. More

Quick and efficient. Replaced leaky tire right away. I also needed an emissions test which was done first and was very fast. The whole visit took less than an hour. also needed an emissions test which was done first and was very fast. The whole visit took less than an hour. More