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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
8,250 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,250 reviews

September 21, 2026

Kevin was a delight! He was very positive and helpful and made the entire process simple and fun. More

by JPOGANTSCH279
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 21, 2026 -

Heiser Toyota responded

Hearing that Kevin made the service on your Toyota Corolla Cross simple and fun means a lot to our service team. We appreciate your kind words and your five-star rating. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 21, 2026

Great service and customer service. It's easy to schedule appointments and I appreciate the thorough work that's done in my car. More

by hrmyers1
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
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Sep 21, 2026 -

Heiser Toyota responded

Knowing that scheduling appointments felt easy means a lot to our team. We’re delighted our thorough service on your Toyota Avalon met your expectations. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 21, 2026

Very nice Manny was very professional he did a great job of setting up things for us More

by debina3144
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shahat Mohamed
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September 19, 2026

I have been at this dealership for at least 15 years. I trust them and have always been treated kindly. More

by ellie_schm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 20, 2026 -

Heiser Toyota responded

Knowing that your trust has endured for 15 years means a lot to our service department. We’re pleased you’ve always felt treated kindly when bringing your Toyota Corolla Hatchback in for service. Nathaniel and our service team appreciate your loyalty and look forward to welcoming you back. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 19, 2026

Fast pace, excellent performance, and great attitudes Awesome, amazing, and very sweet Best dealership ever More

by meeyangxiong94
Recommend Dealer
Yes
Employees Worked With
Lorri Aiono-Dimoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lorri Aiono-Dimoff
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Sep 19, 2026 -

Heiser Toyota responded

We’re glad your used RAV4 Hybrid purchase was efficient and friendly. Knowing you enjoyed our performance and attitude means a lot to us. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 19, 2026

Nathaniel was nice and friendly, everything was easy to handle. After my service, he told me more about purchasing a tire as I mention before I wanted more. He told me about a deal that was coming soon. To More

by yangk09
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
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Sep 19, 2026 -

Heiser Toyota responded

Clear, friendly guidance is at the heart of how our service team operates. Knowing Nathaniel made everything easy and walked you through the tire deal and complimentary car wash means a lot to us. Thank you for trusting us with the service on your Toyota Camry Hybrid. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 19, 2026

Javonte was easy to work with, kept in touch, and had the vehicle ready to go when we got there. More

by slforgette1
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
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Sep 19, 2026 -

Heiser Toyota responded

Our sales team enjoyed staying in touch and having your Toyota Grand Highlander ready when you arrived. Your kind words about the process mean a lot to us. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 19, 2026

Always pleasant people, acknowledges me & reason for visit.starts the paperwork/ explains the work process. They always contact me as work is in progress, if any changes. Prompt services as always, toda More

by KATHLEENSCHROEDER53
Recommend Dealer
Yes
Employees Worked With
Tom H.
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Sep 19, 2026 -

Heiser Toyota responded

Your praise of our clear explanations and timely updates during your RAV4 service highlights what we aim for. Knowing you found everyone pleasant and the process prompt today means a great deal to our service team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 19, 2026

Something was messed up with my appointment and Michael provided excellent customer service and still got my car in even though my appointment wasn't officially in the books. It was quick and efficient and More

by EASTROHBUSCH
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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Sep 19, 2026 -

Heiser Toyota responded

Knowing that Michael could still get your Toyota Highlander Hybrid in for service despite the scheduling mix-up is rewarding. We’re glad the process felt quick and efficient, and your kind words mean a great deal to our service department. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

September 18, 2026

Were the second time in a row when I dropped my car off at night there were no envelopes in the overnight drop off box. Otherwise everything was great. More

by lojo1040
Recommend Dealer
Yes
Employees Worked With
Tom
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