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Heiser Toyota

Milwaukee, WI

4.7
7,957 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,957 reviews

May 03, 2026

Excellent staff and service! After much research we purchased our car at Heiser and always bring it back for service. They explain what work is being done and anything that may n More

by JOHNT10
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Heiser Toyota responded

We’re delighted to hear our team could make the service on your Toyota RAV4 Hybrid clear and straightforward. It’s great to know you find our staff friendly and honest. We appreciate your continued trust and look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 02, 2026

I’ve been taking my Toyota to Heiser for regular maintenance and have generally had a positive experience. The service advisors are friendly and knowledgeable, the technicians do solid work, and my More

by vitas-patten.4m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2026 -

Heiser Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 01, 2026

Process very fast and easy answer our questions and made sure we were happy with this Vehicle. All persons involved were very easy too work with. More

by gpappyx263
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Ackeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Heiser Toyota responded

It’s wonderful that your Toyota Corolla Cross purchase was fast and straightforward. Shahat, Jason, and Michael appreciated the opportunity to answer all your questions and ensure you were completely satisfied. Thank you for choosing us. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 01, 2026

Very friendly service, I would definitely go back again. Also work done in a timely manner! More

by shaunstark1979
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Heiser Toyota responded

It’s great to know our service team provided a friendly experience and completed work on your Toyota Camry in a timely manner. We look forward to taking care of your vehicle again soon. Thank you for your five-star review! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

May 01, 2026

The minute we walked in we knew we were at "home". Car shopping is one of our least favorite things to do but Darrin and the team at Heiser turned it into a very great experience! Darrin is warm, per More

by franluebke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2026 -

Heiser Toyota responded

Thank you for sharing that Darrin and our team helped you feel at home during your vehicle search. Congratulations on your new Toyota Crown Signia. We’re excited to assist with any future service needs. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 30, 2026

I walked into dealership and Jordan greeted me and from there it was one of the easiest vehicle purchases I've ever made. More

by Dreimer
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Christian
Apr 30, 2026 -

Heiser Toyota responded

We’re glad Jordan greeted you and helped make your Toyota RAV4 purchase so seamless. Thank you for choosing Toyota. We hope you enjoy your new RAV4. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 30, 2026

After working through the hurdles and frustrations I am very pleased everything is done and seems to be working well More

by dbeck616
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Apr 30, 2026 -

Heiser Toyota responded

Thank you for your patience as we navigated the service hurdles with your Toyota RAV4 Hybrid. Peter and our team are pleased to hear everything is now functioning properly. Please let us know if you need anything else. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 30, 2026

Professional, helpful, patient. Explained everything going on so I understood. Answered my list of questions completely. More

by hoffmaka47
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Apr 30, 2026 -

Heiser Toyota responded

Thank you for noting the patience and clarity during your RAV4 service. We’re glad Kevin and the team could address all your questions and walk you through each step. We’re here whenever you need us again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 30, 2026

Every person I’ve dealt with has been exceptional as well as their interaction with other customers. More

by resiw40987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Heiser Toyota responded

We appreciate you sharing this kind feedback about our team’s service. It’s great to know every interaction felt exceptional, and we look forward to assisting you with your Toyota again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 30, 2026

We had a new vehicle that we wanted to add a trailer hitch onto. Peter got a detailed estimate of the price and we got everything installed just a few days later. The whole process was smooth and the pr More

by dav.schroeder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2026 -

Heiser Toyota responded

Thank you for choosing our team to add a trailer hitch to your Toyota. We’re glad Peter provided a detailed estimate and that the installation was completed smoothly within a few days at a fair price. We appreciate your kind words and look forward to serving you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com