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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
8,004 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,004 reviews

April 16, 2026

Excellent customer service. Very knowledgeable and helpful. Honest estimate of how long it would take to repair vehicle. More

by jeffery5764
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
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April 12, 2026

Clear service advisement, work was done efficiently! Great customer waiting longer area allowed me to work while I waited. More

by TPANKENG
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
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Apr 12, 2026 -

Heiser Toyota responded

It’s great to hear our service advisement was clear and that the work on your Toyota Highlander was efficient. We’re glad the waiting lounge helped you stay productive during your visit. We look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 10, 2026

Everything was done professionally and in a timely manner. No suggestions for improvement. Everyone was excellent. More

by cjgli
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Larner
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Apr 11, 2026 -

Heiser Toyota responded

Thank you for sharing your experience and for choosing us for your new Toyota. We’re pleased the entire process was handled professionally and completed promptly. Your positive feedback truly encourages our team. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 10, 2026

Very helpful in getting me a used car that is an upgrade to my previous vehicle. More

by Gabby
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Ackeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2026 -

Heiser Toyota responded

Gabby, thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Heiser Toyota! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 10, 2026

Brought my Camry in for an oil change and tire rotation along with a multi-point inspection, the technician took a very thorough video and found that I had a tiny nail in one of my tires. Had I not brought More

by Bryan Schultz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

Heiser Toyota responded

It’s great to hear our service team’s detailed video inspection caught that nail before it became a bigger problem. Thank you for bringing your Toyota Camry in for an oil change, tire rotation, and multi-point inspection. Don’t hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 10, 2026

Jason did an outstanding job and everyone else were very knowledgeable and extend excellent customer relations. More

by tbernard1153
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gary Jaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 10, 2026 -

Heiser Toyota responded

It’s wonderful to hear that Jason provided such a positive experience and that our team’s expertise stood out. Thank you for sharing your feedback, and we look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 09, 2026

Wonderful as always! Every time I go into Heiser Toyota I have a great experience! More

by TMSCHIEDEMEYER
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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Apr 09, 2026 -

Heiser Toyota responded

Thank you for trusting us with your Land Cruiser service. We’re happy each visit meets your expectations. We look forward to assisting you again soon. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 09, 2026

Very helpful, and concerned about the health of my car, a real asset for the Heiser Toyota family. More

by ANIIAMYANGEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 09, 2026 -

Heiser Toyota responded

We’re delighted Michael could provide attentive care for your Corolla and keep it running smoothly. Thank you for trusting your Toyota with our service team. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 08, 2026

Best experience I've ever had. Nathaniel was the most polite reassuring caring respectful associate in the building. He needs a raise it's well beyond deserved. More

by amirrahchapman2002
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
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Apr 08, 2026 -

Heiser Toyota responded

Thank you for your kind feedback. We’re delighted Nathaniel provided such polite and reassuring service. It was our pleasure to care for your Ford Escape, and we look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 08, 2026

Routine oil change; handled as expected and efficient. Only issue was I registered online (prior day) and upon arrival told I 'wasn't in the system.' Not sure what happened but I did have the text confirm More

by Emoneytoolbox
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
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