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Heiser Toyota

Milwaukee, WI

4.7
8,004 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,004 reviews

April 22, 2026

I had an excellent experience at this dealership. James Hicks was amazing. I would recommend him to anyone. He was very understanding and took as much time as he needed with me to explain the in's an More

by sweet908
Recommend Dealer
Yes
Employees Worked With
Chad Covert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
April 22, 2026

Kevin Cameron very polite, knowledgeable, answered all my questions every thing went very well great. More

by Ron S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Heiser Toyota responded

It’s wonderful to hear that Kevin was polite, knowledgeable, and made your Lexus IS 300 service go smoothly. Thank you for sharing your kind words. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 21, 2026

Tom was helpful and professional in going over required work, service time quite short about 40 minutes More

by GAULOUSE
Recommend Dealer
Yes
Employees Worked With
5
April 21, 2026

Good experience Mike was very helpful when I got there. Explained to me what deals what's going on since it's my first time being there, which was good so now I know where to get tires from. More

by raguerochristian
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
April 20, 2026

He was wonderful, very efficient He was wonderful, very efficient. Answering all questions I had and explaining so I understand More

by kenisharuss
Recommend Dealer
Yes
Employees Worked With
Joseph K
April 20, 2026

It was like a breeze. I enjoyed the waiting area and complimentary car wash. Thank you! More

by ALIOSHA_ALIONA
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Apr 20, 2026 -

Heiser Toyota responded

Thank you for sharing that your visit was effortless and that our waiting area and complimentary car wash enhanced your service experience. It’s great to know your Toyota Corolla Hybrid received attentive care without delay. We look forward to welcoming you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 18, 2026

Friendly service and made me feel like car is like new. Will not only go back again but will work with Kevin again More

by CSYNOLD53051
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Apr 18, 2026 -

Heiser Toyota responded

It’s wonderful to know your Toyota RAV4 feels revitalized after our service. Kevin will be ready to assist you again on your next visit. We look forward to welcoming you back soon. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 17, 2026

Nathaniel was courteous, patient, informative, and very helpful. We appreciate Heiser serving my vehicle on an emergency walk-in. More

by herdesq
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Apr 18, 2026 -

Heiser Toyota responded

Thank you for sharing your experience. We’re glad Nathaniel provided courteous, patient, and informative support during your emergency walk-in service for your Nissan. Please reach out if you need assistance again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 17, 2026

Everything went smoothly and easy They help us out and was willing to give us all the answer we need on all the car that we was interested in it and also my sale guy did a very good job at handling everyt More

by Chudue Herr
Recommend Dealer
Yes
Employees Worked With
Gary Jaros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gary Jaros
April 16, 2026

Excellent service department and great communication. We're long time customers and are always happy with our service! More

by ABS913
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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