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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,958 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,958 reviews

March 20, 2026

Nate was excellent and helped me out a lot. I can't believe how unaffordable dealerships are. It's pretty sad. More

by Clint Rodgers
Recommend Dealer
No
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
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Mar 23, 2026 -

Heiser Toyota responded

We appreciate your business, Clint. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 19, 2026

Courteous, efficient and professional service. I especially appreciated the video summary provided by the technician of the vehicle inspection. More

by CHARLIE
Recommend Dealer
Yes
Employees Worked With
Terence
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Mar 19, 2026 -

Heiser Toyota responded

Thank you for noting the courteous and professional service your Toyota RAV4 received. We’re glad the video summary made the inspection clear and convenient. We appreciate your feedback and look forward to helping with your next service visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 18, 2026

Efficiency Efficiency in time promised explanation of charges Explanation understandable aids in making information clear More

by BJWARD6
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Mar 18, 2026 -

Heiser Toyota responded

We’re glad to hear you appreciated our service team’s efficiency and clarity when explaining charges. Peter will be pleased to know his efforts helped clarify each detail. Thank you for trusting us with your Toyota Camry. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 18, 2026

Went over everything in detail, process was smooth purchasing, Jason helped setup all the customization, everything was set perfectly when I left the dealership More

by chrtuv
Recommend Dealer
Yes
Employees Worked With
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Larner
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Mar 18, 2026 -

Heiser Toyota responded

It’s wonderful to know everything was ready when you drove off in your new Toyota 4Runner. Jason was glad to walk through each customization and make sure every detail met your needs. Enjoy the ride and thank you for sharing your experience! Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

March 17, 2026

The service was excellent and was completed in s timely fashion. The service person explained what was causing the service light to go on and the service department did the necessary repairs. More

by egbollmann
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Report | Print
Mar 17, 2026 -

Heiser Toyota responded

We’re glad Nathaniel took the time to explain what was triggering the service light on your Toyota Camry and that our team completed the repairs promptly. Thank you for the 5-star rating and for letting us assist you. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 16, 2026

Excellent service, will be back next time need service. Clearly explained all the details about the service needed. More

by Jimmylai50
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 16, 2026 -

Heiser Toyota responded

Thank you for sharing your excellent service experience. We’re glad the team clearly explained all the maintenance details for your Toyota Sienna. We look forward to helping you again on your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 16, 2026

Tom is always solid Tom is always solid Tom is always very solid Enough already More

by AARONLUCENTE
Recommend Dealer
Yes
Employees Worked With
Tom
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Mar 16, 2026 -

Heiser Toyota responded

Thank you for the five-star review! We’re glad our service team’s dependable support for your Toyota Sienna continues to earn your trust. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 15, 2026

I LIKE THE VEIDO of showing me what was DONE PLEASE ? ? PLEASE PLEASE PLEASE More

by rg4christ
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
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Mar 15, 2026 -

Heiser Toyota responded

It’s great to hear that the video explanation of your RAV4 service was helpful. We aim to keep you informed about every detail of your Toyota’s maintenance. Thank you for the five-star rating and we look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 14, 2026

Very professional and very polite and also kept me informed of what was going on which I really appreciated More

by Henderson.armetta
Recommend Dealer
Yes
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Mar 14, 2026 -

Heiser Toyota responded

Delighted to hear our team was professional, polite and kept you informed throughout your Lexus GX 460 service. Thank you for sharing your experience and we look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 12, 2026

Kevin was very informative and helpful. He was also very knowledgeable about my vehicle, and kept me updated on progress. More

by navgod
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
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Mar 12, 2026 -

Heiser Toyota responded

Thank you for letting us know about your positive experience with Kevin. We’re glad he kept you informed and demonstrated solid expertise with your Toyota. Please reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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