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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,866 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 6,866 reviews

January 25, 2024

They help me out a lot to get my payments where I would like it More

by JTDRAKE2103
Recommend Dealer
Yes
Employees Worked With
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jakub Kania
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Jan 25, 2024 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 25, 2024

Heiser Toyota is our first choice. They have a clean, well organized dealership and service center. Everyone from sales, service, financing, etc... has always been happy to help with a More

by MGELLENDIN
Recommend Dealer
Yes
Employees Worked With
The Service man we worked with was very informative. He answered all our questions and made sure we were happy before we left.
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Jan 25, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

Staff are friendly and efficient. I always got a good explanation of the services I am receiving and what will be necessary in the future. More

by jesscraw1580
Recommend Dealer
Yes
Employees Worked With
Joshua Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Porter
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Jan 25, 2024 -

Heiser Toyota responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

Chris was thorough in his review of my car and worked to get my work scheduled ASAP. More

by michaelnguyen248
Recommend Dealer
Yes
Employees Worked With
Chris Dixon
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Jan 25, 2024 -

Heiser Toyota responded

Michael, Thank you so much for your kind words for Chris, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

Everything was done on a timely ordery professional manner. Keep up the Excellent work, 5 star rating More

by daveallen514
Recommend Dealer
Yes
Employees Worked With
Tom Toyota
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Jan 25, 2024 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

I appreciate every bit of effort Darrin put in to get me into a reliable and comfortable vehicle. I had to leave town for work and Darrin really put in work to make sure we found a vehicle that I would be h More

by Adrienne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Heiser Toyota responded

Adriene, Thanks for your feedback on your recent visit to Heiser Toyota. It's great to hear that Darrin was able to assist you and that you had such a positive experience. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

January 25, 2024

Received warm welcome . Service agent understand my need and provided right input. Also, Mentioned time to complete the service and completed service 20 earlier. More

by psarrun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 25, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear Tom and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

Awesome I had an awesome experience. It was quick and easy process Would come again More

by andreasebl04
Recommend Dealer
Yes
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Jan 26, 2024 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

Great Great customer service. Helped breakdown service lingo and was considerate of my time Great customer service. Helped breakdown service lingo and was considerate of my time. More

by XIONGAE
Recommend Dealer
Yes
Employees Worked With
Chris
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Jan 26, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 25, 2024

Already did that in a text. ..it was wonderful as always, work done carefully and quickly, price a very pleasant surprise, trust the team implicitly!! More

by bunnyraasch
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 26, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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