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Heiser Toyota

Milwaukee, WI

4.7
7,958 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,958 reviews

March 28, 2026

Easy scheduling, great seating in the waiting room, Accurate estimates and wait times, great service advisors and sales team. More

by kkchristian
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2026 -

Heiser Toyota responded

Thank you for sharing your experience with scheduling and the comfortable waiting area. Tom and the team are glad the estimates were accurate and that our advisors and sales staff were helpful throughout. We appreciate you trusting us with your Toyota RAV4 Hybrid service. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2026

They were very informative. Very nice & I will definitely recommend them to other people & I will go back there myself ! More

by 97cutlassgirl
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
March 26, 2026

1st I want to have Ryan the service guy 5 he was excellent in helping me. Nat did everything to make my experience there worth the time spent, no one ever mentioned a warranty on my tire. I have bee More

by Mlovelace1054
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Mar 26, 2026 -

Heiser Toyota responded

Thank you for highlighting Nathaniel’s assistance during your Corolla Cross service visits. We’re glad he clarified the tire warranty and made your time here worthwhile. We appreciate your loyalty and look forward to supporting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 26, 2026

We came in looking for a very specific vehicle James our salesman helped us find the vehicle that we were looking for at a price we were happy with and overall made us feel like valued customers. More

by linda96
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
March 25, 2026

Courteous employees. Always keep me informed of progress on the service provided Only bring my vehicle to Heiser for service More

by bethbassler724
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Mar 25, 2026 -

Heiser Toyota responded

Thank you for sharing your feedback. We’re glad Nathaniel and our service staff kept you informed during your Toyota maintenance. We look forward to assisting you again with your vehicle. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 25, 2026

Courteous employees. Always keep me informed of progress on the service provided Only bring my vehicle to Heiser for service More

by bethbassler724
Recommend Dealer
Yes
Employees Worked With
Nathaniel Jenkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nathaniel Jenkins
Mar 25, 2026 -

Heiser Toyota responded

Thank you for noting our team’s courteous service and clear updates during your Toyota Highlander maintenance. We’re honored to be your go-to service destination and look forward to helping you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 24, 2026

The staff were professional, knowledgeable and friendly. We enjoyed the experience. I'd recommend Heiser. It's a trusted dealership More

by buybuy7710
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
Mar 24, 2026 -

Heiser Toyota responded

We’re thrilled Chad and the rest of our team made your used Toyota RAV4 Hybrid purchase so smooth and enjoyable. Thank you for the recommendation and for trusting our professional, friendly service. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

March 24, 2026

Service department review. 5 stars. Michael Wemmer, Nathan Jenkins, and Kevin Cameron offer positive customer support transactions. Thank you Nathan for white glove desk side s More

by loof.recep
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Mar 24, 2026 -

Heiser Toyota responded

It’s great to hear our service team took good care of your Toyota Prius. We’re glad Kevin’s reliability and approachable style made the process smooth. We look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 23, 2026

Great service Always making sure everything on my car is taking care of Good work More

by DEEWES1219
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Mar 23, 2026 -

Heiser Toyota responded

We’re delighted that Kevin and our service team ensured your Lexus LS 460 received thorough attention. Thank you for trusting us to take care of every detail. We look forward to assisting you again. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

March 21, 2026

Good service Worked was completed promptly Friendly service Advised me before arriving that I needed a tail light and filter More

by dlucht
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
Mar 21, 2026 -

Heiser Toyota responded

Hello, thanks for sharing your experience with your Highlander service. It’s great to hear the team alerted you about the tail light and filter before your visit and completed the work promptly. Feel free to reach out if there’s anything else we can help with. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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