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Heiser Ford Lincoln

Glendale, WI

4.1
1,699 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,699 reviews

June 15, 2021

Fast and efficient Above and beyond when it comes to Fast and efficient Above and beyond when it comes to costumer service Kristina in finance is a math wizard And Brandi Winfrey is a car magician More

by STEVEWHITEfilms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Winfrey, Kristina Beck, Jordan McGee
Jun 21, 2021 -

Heiser Ford Lincoln responded

Dear Steve, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your feedback and look forward to seeing you again in the future. Hope you're enjoying your new ride!

June 15, 2021

The dealership was great in accommodating my requests and ensuring a smooth and quick purchase experience. Everyone I dealt with was professional, approachable, and knowledgeable. More

by MONIIIIQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Beck, Raja Khan, Jordan McGee
Jun 21, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your feedback and look forward to seeing you again in the future. Hope you're enjoying your new ride!

June 15, 2021

Joe the service man did a great job all the way around. Because of service like Joe gave me,I’ll be back for service More

by Scotty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Heiser Ford Lincoln responded

Dear Scotty, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your feedback and look forward to seeing you again in the future. Happy driving!

June 14, 2021

Very pleased with service and friendly staff. Peter Cooney was extremely knowledgeable and helpful as was Mr Kupstas. We plan to continue to be their customers. More

by LUVMAR3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Peter Cooney, Marius Kupstas
Jun 15, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 09, 2021

Very pleasant people, and easy dealing with. I came in for a recall and they got me out in a timely manner. Very nice staff More

by Leontyniel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Leon, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 09, 2021

Heiser Ford is a great place to buy a car. They take care of everything for you and give you really good customer service. We really enjoyed our experience there. More

by JZYWICKE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Cardinal, Kristina Beck
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Pat and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

June 07, 2021

This is the second time I have had my vehicle serviced there, and the second time with issues. The first time, they stained my interior and the second time, they forgot to rotate the tires. They did make More

by Maxschultz7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Renhart Elaisha
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Max, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

June 07, 2021

My salesman did outstanding job .but I give the financial support was a. Zero. I was not satisfied with my paperwork. So I am still waiting on its. More

by MARTHAELIM
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandi Winfrey, Kristina Beck, Blain Boudreau
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Martha, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Blain Boudreau by phone at 414-577-1653 or by email at blain.boudreau@heiser.com so we can better understand what happened during your experience.

June 04, 2021

They put on windshield wiper and it fell off. Some one ran over it in the streets. So Heiser replaced it Thank you Heiser Ford More

by VANESSS_PEARSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Winfrey, Kirk Jakovec
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 03, 2021

Good people, nice showroom and dealer layout. The only issue, and it can’t be resolved is the tightness of the exterior property. Hard to park, sales or service. But LOVE the urban closeness and don’t wan More

by GRAVELLEAZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Kupstas
Jun 10, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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