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Heiser Ford Lincoln

Glendale, WI

4.1
1,699 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,699 reviews

September 05, 2021

Anyone that's looking for a New/Used vehicle Ford/Lincoln or anything In between buy from Heiser Ford/Lincoln & ask for Sales associate Patrick Cardinal & Finance Manager Kristina Beck. Pat is Super Amazing, More

by Nakida Gray-Windom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Beck, Pat Cardinal, Kristina Beck
Sep 08, 2021 -

Heiser Ford Lincoln responded

Dear Nakida & Dejuan, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Pat and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Dodge Durango!

September 05, 2021

I did not have a reservation to have my oil changed, but I drove in on Fri PM and they changed my oil! Thank you! More

by Janwunrow
Customer Service
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Sep 08, 2021 -

Heiser Ford Lincoln responded

Dear Jan, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 02, 2021

They could fix nail in my tires, needed to order one, my wife n me waited two hours for a oil n filter change n tire rotation . Then they said they will call me when tire is in and that was Wednesday. Waiti More

by Pjz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Assistant manager
Sep 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. Please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com if you have any additional feedback or concerns. Thanks and have a great day!

September 01, 2021

The staff was friendly and helpful. Unfortunately the financing was unprepared when we arrived to purchase the MachE and the sales staff was still familiarizing themselves with the car so we left without More

by JenBardeen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
We didn’t work with the staff above., Jordan McGee
Sep 08, 2021 -

Heiser Ford Lincoln responded

Dear Jen, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Blain Boudreau by phone at 414-577-1653 or by email at blain.boudreau@heiser.com if there is any additional questions or concerns. Hope you're enjoying your new Mach-E!

September 01, 2021

I would highly recommend Heiser Ford Lincoln. I called the dealership first and was in contact right away with a salesman. Smooth sailing after contact. More

by MOTHER0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raja Khan
Sep 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Raja and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

September 01, 2021

Excellent experience buying my new Bronco! David kept me in the loop up to the delivery date, was very friendly and knowledgeable about the vehicle features. Jordan was very accommodating working with my tr More

by MkeNate
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vajgrt, Kristina Beck, Jordan McGee
Sep 08, 2021 -

Heiser Ford Lincoln responded

Dear Nate, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Bronco!

September 01, 2021

On time with service.Good people. Always responsive to customers.Adaptable service department that accommodates the customers.Pricing and financing is competitive and an easy process More

by SPLITROCK.MURRY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Cardinal, Service Team
Sep 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 30, 2021

Had Transmission problems on the Wifes escape. Problems was lines and oil cool. Once replaced and fluid add the transmission is fine. Would have had the vehicle back soon but the whole area last power. Ke More

by Babandlcrego
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
Sep 01, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 30, 2021

I loved my loaner Periodt!!!! I needed some work done on a vehicle i just purchased & needed to receive a loaner & i loved the car More

by Kb13wi.rr
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service
Sep 01, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your service and loaner vehicle. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 29, 2021

We would HIGHLY recommend Heiser Lincoln and especially Brandi WInfrey. Due to the issue with the computer chip and the lack of new vehicle inventory, we came up to Heiser from Illinois and found the perf More

by EMILVICKIE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Winfrey, Kristina Beck, Blain Boudreau
Aug 31, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Brandi and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Lincoln Nautilus!

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