Back

Heiser Ford Lincoln

Glendale, WI

4.1
1,699 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
Contact Dealership

1700 W Silver Spring Dr

Glendale, WI

53209

Directions

By Type

Showing 1,699 reviews

September 20, 2021

Cheap, slow, xxxxty upper management. Nice people who you actually interact with. Do emissions tests you lazy xxxxxxxx. More

by DANIELKONICEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Daniel, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

September 13, 2021

Over charged me for all work done on my truck in 2021 I hate to return More

by Patimay6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team, Peter Cooney, Marius Kupstas
Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

September 13, 2021

Wonderful people they care alot about what you think and they're customers service was on point More

by CARLTONROBINSON1529
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Winfrey, Kristina Beck, Blain Boudreau
Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Carlton, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

September 13, 2021

Great customer service from the beginning we walked in the door to follow up after the sale. More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Winfrey
Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear David, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

September 10, 2021

I came to Heiser due to my car dying on the side of the highway. After a quick tow I was able to get to the dealership where I was greeted with compassion and empathy. I was visibly upset and the whole sta More

by mengen312
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Cardinal, Kristina Beck, Taylor Nelson
Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

September 09, 2021

The service was completed in a timely manner, and the staff was very friendly. It was a pleasant experience. They even washed my car! Thank you!!! More

by magheller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Kupstas
Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 08, 2021

They all worked so hard to keep things simple and efficient for me. I have very limited time and I was so impressed. Thank you More

by SCOTTYANCE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dave Vajgrt, Kristina Beck, Jordan McGee
Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Scott, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

September 08, 2021

I love going to the dealership because of the wonderful service, I have been going ever since I own my first Ford Focus back in 2000, and the service have always been great. More

by MRS_LDN24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 06, 2021

My car would not start unexpectedly- The service department came to jump the battery but it failed. They came back later to tow the car- And then picked me up, The same day, after replacing the batt More

by TMK42MARO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 05, 2021

My representative Patrick Cardinal, along with Jordan McGee delivered thoughtful service and helped make my first vehicle purchase experience with Ford one that I will gladly recommend to friends and fam More

by sabrivalencia0807
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal, Kristina Beck, Jordan McGee
Sep 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

...
91
...