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Heiser Ford Lincoln

Glendale, WI

Overview
Employees
Reviews
Vehicles
4.1
1,699 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,699 reviews

September 30, 2021

I had work done there and all of a sudden my truck is making bad engine sounds i took it back marius heard the sounds and also i have video of it. The mechanics said they couldn't hear it so they said no More

by Jkopeck66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Marius Kupstas
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Oct 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

September 28, 2021

The technician was very thorough. Everything was done to my satisfaction. I have no complaints. More

by NBRSANDLER
Recommend Dealer
Yes
Employees Worked With
Ryan Yelton
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Oct 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 27, 2021

I can't put in words the EXCELLENT service I experienced when buying my truck at this dealership! The people I worked with were the absolute best! This is the first time I can truly say I enjoyed buying a More

by toebegl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Beck
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Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the kind words and for making the trip to visit us! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and hope to see you again in the future. Hope you're enjoying your new ride!

September 27, 2021

Vehicle still has problems braking. Second time in for this reason. Still not fixed. Shakes when I brake. More

by lhaynesm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kevin Driebel
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Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to find a resolution for this issue. Please contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com with your name and contact information so we can better understand what happened during your experience.

September 27, 2021

Excellent customer services and excellent services and excellent staff and excellent professional services thanks for your great help and understanding More

by babaeery@gmail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
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Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 26, 2021

Kristina in finance is a numbers guru Brandi in sales Kristina in finance is a numbers guru Brandi in sales knows how not to waste people’s time. I had an idea of what I wanted and the whole team worked More

by STEVEWHITEfilms
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Winfrey, Dave Vajgrt, Kristina Beck, Jordan McGee
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Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Steve, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

September 26, 2021

Great people persons to work with from start to finish. Pat and Jordan were very pleased to discuss my needs and negotiating the final price agreement. I will recommend Heiser to anyone looking fo More

by CMCONRAD19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal, Kristina Beck, Jordan McGee
Report | Print
Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

September 23, 2021

Friendly and personable . When I bring my car in for service the people are always very friendly More

by TKROE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 23, 2021

I had my oil change done here and the service was Great and fast. Definitely coming back! More

by Jose
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Kupstas
Report | Print
Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Jose, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

September 20, 2021

Great service from Heiser Ford Lincoln Service Department (P. Cooney, Ryan, Joe V. and Geo and all the Techs) and a special shout out to the Parts Department (Tom, Q2, and D(emetrius). More

by ‘Bert
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Lavin, Kristina Beck, Service Team, Peter Cooney, Jordan McGee, Ryan Yelton
Report | Print
Sep 27, 2021 -

Heiser Ford Lincoln responded

Dear Bert, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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