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Heiser Ford Lincoln

Glendale, WI

4.1
1,699 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,699 reviews

October 13, 2021

Heiser Ford has been great at assisting me with the purchase of a new vehicle. The process was smooth and stress free. Looking forward to future business with Heiser. More

by DPATE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal, Kristina Beck, Jordan McGee
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 13, 2021

Heiser is a very nice dealership with friendly and courteous sales staff and financial professionals. More

by PETRICKTC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat Cardinal, Kristina Beck, Blain Boudreau
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 07, 2021

Absolutely amazing service from Pat and Jordan. From the time I called with an inquiry to signing the bottom line on my 2021 Ford transit it was nothing but top notch service. Highly recommend this dealer a More

by Jsmith2928
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal, Kristina Beck, Jordan McGee
Oct 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new Ford Transit!

October 07, 2021

The sales personnel is awesome, one in particular is Brandi Winfrey. He's the BEST! My family & I have purchased cars from Heiser through Brandi for over 10 years and it's been a pleasure. The servi More

by Goldenwings015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
Oct 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you enjoyed your experience with Brandi and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 05, 2021

Fairly quick, professional, good customer service over all, prices can be a bit steep but overall good service! More

by QUINTEN_HOSKINS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I know none these people
Oct 08, 2021 -

Heiser Ford Lincoln responded

Dear Quinten, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 05, 2021

My appointment was available within days of my call to the dealership. I waited for an hour but I had the full look at the essentials, so I understand the length of time. Please keep me updated when there More

by Renee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Kevin Driebel
Oct 08, 2021 -

Heiser Ford Lincoln responded

Dear Renee, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 05, 2021

All good as usual as I have been going to Heiser and North Point Ford 0ver. 25 years. More

by SCHRAMEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 04, 2021

Everyone was pleasant and and friendly.The qentlemen Everyone was pleasant and and friendly. The qentlemen who greet you offered you a a drink (coffee or water or hot chocolate). More

by LYN_DLOUHY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
Oct 08, 2021 -

Heiser Ford Lincoln responded

Dear Lyn, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 03, 2021

Would have like a little better wash and vacuum appeared very minimal. This is the only reason I did not score 5. More

by phlllv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your valuable feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. Please don't hesitate to reach out if you have any additional feedback or concerns. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 02, 2021

The service advisor I worked with (MK) was consistently professional and had all my concerns addressed. The service technician (E) expertly restored the car. Thank you More

by MONICA32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cooney, Marius Kupstas
Oct 08, 2021 -

Heiser Ford Lincoln responded

Dear Monica, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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