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Heiser Ford Lincoln

Glendale, WI

Overview
Employees
Reviews
Vehicles
4.1
1,699 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,699 reviews

October 18, 2021

Everything that was to be done wasdone in a time period Everything that was to be done was done in a time period I alotted. All my issues were resolved professionally. More

by freddybuoy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Beck technician , Peter Cooney, Marius Kupstas
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Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Freddy, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 17, 2021

Fantastic and fast service. Super friendly staff and I'm always happy to give my business. More

by barryjanderson23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marius Kupstas
Report | Print
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Barry, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 17, 2021

Everyone very Professional, Polite, knowledgeable, Concerned about the need of your car, very nice waiting area More

by MS7OUT7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cooney
Report | Print
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 17, 2021

My car battery keeps dying and I am not sure why I thought they inspected the battery with each oil change. I never received a call back about Kevin contacting the warranty company to see if it’s cove More

by Lhoward625
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kevin Driebel
Report | Print
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

October 16, 2021

Service area is top notch waiting area is top employees are very professional and polit More

by m1142=
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2021

Very responsive, friendly, knowledgeable, professional and forward thinking. We trust them every time. Clean space. More

by RSFNBF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2021

Always courteous and time efficient i wouldn't take my vehicle anywhere else. Heiser rock's More

by ROBERTMADDOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob giggle , Service Team, Marius Kupstas
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Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Robert, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2021

The actual service experience was was pleasant. However, it took months to get the initial service-a minor recall-scheduled. More

by MRR0
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
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Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback! We are pleased to hear that you enjoyed your experience with the Heiser team. We sincerely apologize for any inconvenience we may have caused. Your feedback has been sent to the appropriate management in an effort to better our business and employees. Please feel free to reach out if you have any additional questions or concerns. We greatly appreciate your business and hope to see you again in the future. Happy driving!

October 14, 2021

One word…HUTCH Over three decades experience with Ford & Heiser, it dosent get any better than this. Thanks again for all your help! More

by Joeevers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Beck, Blain Boudreau, Tony Mayen, Jordan McGee
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Oct 19, 2021 -

Heiser Ford Lincoln responded

Dear Joe, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with Hutch and the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 13, 2021

The staff was very professional and made sure to check in with me at every point of the sale. More

by ROSS.GRAHAM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Vajgrt, Kristina Beck
Report | Print
Oct 13, 2021 -

Heiser Ford Lincoln responded

Dear Ross, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

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