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Heiser Ford Lincoln

Glendale, WI

Overview
Employees
Reviews
Vehicles
4.1
1,699 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,699 reviews

November 02, 2021

I feel that they have great service and I'll recommend them to anyone who ask.. More

by Herbert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
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Nov 05, 2021 -

Heiser Ford Lincoln responded

Dear Herbert, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 31, 2021

I had a appointment for a oil change and tire rotation and the dealership was courteous and prompt. They exceeded expectations with a car wash and vacuum complimentary. More

by Loyal Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Marius Kupstas, Ryan Yelton, Kevin Driebel
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Nov 05, 2021 -

Heiser Ford Lincoln responded

Dear Loyal Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 28, 2021

Salespeople are friendly, knowledgeable, and patient with you even if you weren't sure what you were looking for, like I was. Great inventory, convenient location too. More

by spepprock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zak Krushas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Beck
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Nov 09, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Hope you're enjoying your new ride!

October 27, 2021

Poor service and customer service. I went to this dealership 3 times for some technical issues with my vehicle. Every time I tried to ask questions I was either misinformed, resulting in my return vi More

by Frustrated
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Report | Print
Nov 09, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for your business and feedback. Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

October 27, 2021

Great service I've bought 3 vehicles from this dealership. Love the staff at heiser More

by ROBERTMADDOX
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Gigl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Winfrey, Kristina Beck, Taylor Nelson, Service Team, Blain Boudreau, Peter Cooney, Marius Kupstas, Jordan McGee, Raquel Cannizzaro
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Nov 09, 2021 -

Heiser Ford Lincoln responded

Dear Robert, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you've continued to enjoy your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 27, 2021

Service in and out on time. Counter folks always try to be accommodating. Happy with service. More

by MIKEWITT79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cooney
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Nov 05, 2021 -

Heiser Ford Lincoln responded

Dear Mike, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 27, 2021

Love the service didn't have a long wait, will definitely keep coming back, thank you More

by MARCIA.WHEELER
Customer Service
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Nov 05, 2021 -

Heiser Ford Lincoln responded

Dear Marcia, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 26, 2021

They have great customer service and answered any and all questions. Clean environment. Was able to get time we wanted. More

by WTONN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Marius Kupstas
Report | Print
Nov 05, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 21, 2021

Always a good experience when I have service to my car. Staff is friendly and helpful informative More

by CKCRHIA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Team
Report | Print
Nov 05, 2021 -

Heiser Ford Lincoln responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 20, 2021

I thought my tech was nice and knowledgeable....and I appreciate both. He did a great job of xxu with me as well. More

by michelleprosek
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
Report | Print
Nov 05, 2021 -

Heiser Ford Lincoln responded

Dear Michelle, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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