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Heiser Ford Lincoln
Glendale, WI
1,699 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,699 reviews
November 23, 2021
It was greatManagement was greatSlaes and closing was It was great Management was great Slaes and closing was all great and met my timing It was great Management was great Slaes and closing was all great and met my timing More
by STEVENHRIBAR
Verified CustomerEmployees Worked With
Other Employees :
Dave Vajgrt, Pat Cardinal, Mike Lavin, Tony Mayen, Jordan McGee, Charlie Przislicki, Raquel Cannizzaro
November 21, 2021
Was disappointed by the service department not calling when my car was ready. I had used the shuttle service so they needed to pick me up from work. I called to check on the vehicle and they said they wer when my car was ready. I had used the shuttle service so they needed to pick me up from work. I called to check on the vehicle and they said they were just finishing the paperwork, so a co worker dropped me off then I waited another hour and half and still wasnt notified had to call again then it was ready, I asked why they hadn't called as far as anyone there knew I still needed to be picked up He acted like he didnt know that I'm sure it was on the invoice then no one would bring the car up. The shuttle driver then brought my car around for me. He was wonderful. Both for his shuttle service and bringing my car up. The rest could learn something about customer service from him. More
by Jcato
Employees Worked With
Service Team
November 16, 2021
All interactions were personable, professional and attentive. It was a bit overwhelming as all the options in the Aviator were explained. attentive. It was a bit overwhelming as all the options in the Aviator were explained. More
by Happy Camper
Employees Worked With
Brandi Winfrey, Kristina Beck, Raquel Cannizzaro
November 15, 2021
I had my vehicle come back with more problems than it when in with. Not even made to the first stop light it caught off. They provide poor customer service spent 1000’s of dollars to not have received my when in with. Not even made to the first stop light it caught off. They provide poor customer service spent 1000’s of dollars to not have received my vehicle running properly especially when the engine nore the transmission was the problem. More
by khadijah Grimes
Employees Worked With
Marius Kupstas
November 12, 2021
Zak did a great job of helping me through the whole process of purchasing my vehicle process of purchasing my vehicle More
by Lucas_griffin
Employees Worked With
November 11, 2021
My experience with Heiser is as always great. Hutch is very personal. This time I worked with Kristina on financing, very personable and a joy to wok with. very personal. This time I worked with Kristina on financing, very personable and a joy to wok with. More
by LRNSTVNS
